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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,500.00 - $73,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Life insurance
Job Description
Aramark is a global leader in food, facilities, and uniform services, committed to delivering exceptional experiences for millions of guests every day across 15 countries. As a company deeply rooted in service and united by a powerful purpose, Aramark focuses on fostering a culture where employees are empowered to develop their talents, pursue their passions, and grow professionally. The company places a strong emphasis on inclusivity and equal employment opportunities, ensuring a supportive environment for all team members regardless of race, gender, age, or any other protected characteristic.
LifeWorks Restaurant Group, a division of Aramark, specializes in creating custom hospital... Show More
LifeWorks Restaurant Group, a division of Aramark, specializes in creating custom hospital... Show More
Job Requirements
- Bachelor's degree in business administration, hospitality management, or related field
- Minimum 10 years of operational leadership experience in conference center or event operations
- Proven experience in audiovisual management and production
- Demonstrated financial management and budgeting capabilities
- Ability to lead and develop multi-disciplinary teams
- Strong organizational and communication skills
- Experience with vendor and contract management
- Capacity to manage multiple venues and high-volume events
- Commitment to safety, compliance, and risk management
- Physical ability to meet job demands including lifting, bending, and extended standing
- Willingness to wear uniforms and personal protective equipment (PPE)
- Flexibility to adapt to changing job duties and schedules
Job Qualifications
- 10+ years operational leadership experience in conference centers, venues, or event operations
- Strong audiovisual (AV) management experience including production environments and meeting room technology
- Understanding of AV labor models, vendor management, and technical staffing structures
- Experience overseeing AV budgets, rate structures, and service delivery models
- Knowledge of event production workflows and technical event requirements
- Experience managing multi-functional operational teams
- Strong financial management and budgeting experience
- Demonstrated experience building operational processes and scalable systems
- Experience managing vendors and service contracts
- Strong leadership, communication, and stakeholder management skills
- Experience in high-volume operational environments
- Ability to manage multiple facilities and competing priorities
- Strong problem-solving and operational decision-making skills
Job Duties
- Provide strategic leadership for conference center operations across multiple buildings and event venues
- Oversee audiovisual operations, venue infrastructure, and operational readiness for all event spaces
- Lead Directors, Managers, and operational teams responsible for daily conference center operations
- Establish operational standards, SOPs, and service models across conference center locations
- Ensure venues are functional, prepared, and aligned with business needs at all times
- Oversee event readiness including room sets, signage, logistics, technical support, and operational coordination
- Manage vendor relationships including AV providers, logistics vendors, and operational partners
- Drive financial performance including budgeting, forecasting, labor planning, and cost management
- Partner with stakeholders to prioritize work, allocate resources, and support business objectives
- Oversee safety, compliance, and risk management across conference center environments
- Lead staffing strategy including organizational structure, role definition, and hiring plans
- Develop scalable systems for scheduling, reporting, and operational visibility
- Monitor service levels and operational KPIs to ensure consistent execution
- Provide escalation support for operational issues impacting venues or events
- Ensure alignment between conference services, AV, logistics, and facilities support functions
- Lead continuous improvement initiatives to enhance efficiency and service delivery
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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