General Manager – Club Volo (Hospitality / F&B Specific)

Volo is a dynamic and rapidly growing organization dedicated to fostering community through sports and social activities across the United States. With over 450,000 active users nationwide, Volo provides platforms for people to engage in a variety of sports such as soccer and even social games like cornhole, blending physical activity with genuine human interaction. The company's commitment to enhancing local communities is further exemplified through initiatives like the Volo Kids Foundation, which serves more than 20,000 children by providing free youth sports programs. Volo operates in 11 city markets and stands as a leader in the experiential sports and social play sector, ranking among the Inc-5000 fastest-growing companies.

Located in Baltimore, Maryland, Club Volo is one of Volo's premiere sports facility complexes, offering an energetic hub for recreation, competition, and social engagement. The Baltimore venues, especially the flagship Club Volo Brewers Hill situated in the vibrant Canton neighborhood, feature expansive multi-purpose outdoor spaces exceeding 50,000 square feet, encompassing multiple sports facilities, on-site food and beverage services including a beer garden, and diverse event programming. These venues are designed as comprehensive community destinations that encourage players of all experience levels to connect, compete, and stay active while enjoying a welcoming atmosphere.

The role of General Manager (GM) at Club Volo in Baltimore is a critical leadership position responsible for the overall success, profitability, and outstanding reputation of the venues. This full-time role offers a base salary ranging between $70,000 and $80,000 with the potential for variable compensation up to 50% based on profit and loss performance as well as operational key performance indicators. Reporting directly to the General Manager for the Baltimore and DC Region, the GM will take ownership of end-to-end sports and facility operations, spearhead lead generation and market activation efforts, manage venue capacity, and enhance customer experience across two Club Volo sports complexes, with a primary focus on the Brewers Hill location.

The ideal candidate will possess a strong entrepreneurial mindset paired with vast experience in hospitality, sports operations, and community engagement. The GM must skillfully balance high-level strategic planning with hands-on execution to drive revenue growth via sports programs, tournaments, memberships, sponsorships, and partnerships. Additionally, this role entails oversight of operational aspects including facility management, vendor relations, contract administration, finance, and collaboration with the Real Estate construction team for upkeep and improvements. The GM serves as an essential liaison between the site-level management and broader regional operations to optimize facility utilization and profitability across Baltimore.

This is an exciting opportunity for a motivated leader who thrives on developing and growing a unique sports and social venue brand that deeply connects with communities through meaningful experiences. Candidates with a passion for sports, proven leadership in managing multi-use recreational or entertainment facilities, and a commitment to delivering exceptional customer service are encouraged to apply to be part of a movement dedicated to real social play and community impact.