Chili's Grill & Bar logo

General Manager - Chili's

Job Overview

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Compensation

Salary
Range $80,000.00 - $85,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Chili's is a prominent casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, it has established itself as a go-to destination for guests who crave bold and flavorful food experiences, including Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Chili's is more than just a restaurant; it represents a vibrant culture rooted in hospitality, community, and a commitment to delivering exceptional service every day. With its focus on creating a welcoming environment, Chili's continues to thrive as a leader in the casual dining industry, attracting diners with its unique blend of fun, food perfection, and genuine guest engagement.

As a Chili's Manager, you will play a critical role in sustaining and enhancing this legacy of excellence. The restaurant environment is fast-paced and exciting, geared toward those who are passionate about hospitality and leadership. The position offers an annual salary ranging from $80,000 to $85,000, reflecting the level of responsibility and impact the role commands. Managing a Chili's restaurant is about more than just operational oversight—it’s about connecting with both team members and guests to create memorable experiences. Hospitality is at the heart of this job, requiring an individual who is enthusiastic, approachable, and committed to fostering a positive and productive team atmosphere.

In this leadership position, you will be responsible for directing and motivating a team of management professionals and team members. From scheduling to performance management, your ability to lead by example sets the tone for the entire restaurant. You will oversee daily restaurant operations, striving to ensure every guest leaves happy and every team member feels valued. Financial stewardship is also a key component, with responsibilities including budget planning and cost control to maximize profitability. This role demands a balance of business acumen, interpersonal skills, and a passion for excellence.

You will guide your team through dynamic shifts, ensuring high energy and exemplary guest service at all times. The role also involves championing company initiatives and operational systems to maintain consistent quality and safety standards. Developing team members and cultivating a culture of accountability and open communication are central to sustaining the restaurant’s reputation for hospitality and service. If you thrive in fast-paced settings, excel at multitasking, and love making guests feel special while driving strong business results, this role is an exceptional opportunity to do so within a supportive, collaborative environment.

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years of management experience in the restaurant or hospitality industry
  • Strong leadership and organizational skills
  • Ability to work flexible hours including nights, weekends and holidays
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Commitment to maintaining high-quality service and operational standards

Job Qualifications

  • Proven leadership experience in a fast-paced hospitality environment
  • Strong interpersonal and communication skills
  • Experience with performance management and coaching
  • Ability to plan and manage budgets
  • Knowledge of operational standards and food safety regulations
  • Dedication to fostering a positive team culture
  • Ability to motivate and develop team members
  • Familiarity with restaurant management systems

Job Duties

  • Lead and direct the work of the management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Foster open communication between team members and management team
  • Influence team member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our manager timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable and play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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