
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Perks and rewards
Team Member Assistance Program
Job Description
Panera Bread is a renowned bakery-cafe chain known for its commitment to quality food, warm customer service, and fostering an inviting atmosphere where guests feel valued and appreciated. As an industry leader in the fast-casual dining sector, Panera has carved a unique niche by focusing on fresh ingredients, an extensive menu featuring bakery-inspired dishes, soups, salads, and sandwiches, and a culture that empowers both its customers and employees to enjoy genuine experiences. With a strong emphasis on community involvement and sustainability, Panera has grown into a beloved neighborhood staple recognized nationwide for excellence in both product and service.
Panera is actively seeking a dedicated General Manager to lead its bakery-cafe operations with purpose and vision. This leadership role offers competitive pay with eligibility for quarterly bonuses, making it a rewarding career opportunity for individuals passionate about hospitality and operational excellence. In this role, you will have the privilege to own and manage every facet of the bakery-cafe's day-to-day performance, guiding your team to surpass guest expectations consistently. You will foster a welcoming and positive environment where employees feel motivated, supported, and inspired to grow professionally while ensuring that customers experience the trademark Panera Warmth during every visit.
As a General Manager at Panera, you will act as the face of the bakery-cafe, championing the brand values by leading with integrity, enthusiasm, and strategic insight. You will oversee staffing, training, and people development to craft a high-performing team culture rooted in continuous learning and achievement. Your operational acumen will drive cost efficiency, inventory control, and strict adherence to health and safety standards that align with Panera's rigorous criteria. Beyond managing logistics and business goals, you will cultivate deep, engaging relationships with guests resulting in high customer loyalty and memorable dining experiences.
This role demands an individual with a keen understanding of restaurant leadership, possessing the capability to balance operational priorities with the human element of management. The ideal candidate will be resilient and adaptable, thriving in a fast-paced, dynamic environment that requires flexible hours, including nights and weekends. Panera supports its leaders with robust career advancement pathways, leadership development programs, and a comprehensive benefits package encompassing medical, dental, vision, life insurance, pet insurance, and a 401(k) retirement plan with a company match.
Moreover, as a General Manager, you will be instrumental in strengthening Panera's Culture of warmth, belonging, growth, and trust, making every shift something to celebrate. Through your hands-on leadership and passion for excellence, you will help Panera continue its tradition of making the familiar fantastic by delivering unparalleled food and service every day. Join Panera to lead with purpose, grow with support, and be part of a community that values the art of sharing the best thing about bread — the experience itself.
Panera is actively seeking a dedicated General Manager to lead its bakery-cafe operations with purpose and vision. This leadership role offers competitive pay with eligibility for quarterly bonuses, making it a rewarding career opportunity for individuals passionate about hospitality and operational excellence. In this role, you will have the privilege to own and manage every facet of the bakery-cafe's day-to-day performance, guiding your team to surpass guest expectations consistently. You will foster a welcoming and positive environment where employees feel motivated, supported, and inspired to grow professionally while ensuring that customers experience the trademark Panera Warmth during every visit.
As a General Manager at Panera, you will act as the face of the bakery-cafe, championing the brand values by leading with integrity, enthusiasm, and strategic insight. You will oversee staffing, training, and people development to craft a high-performing team culture rooted in continuous learning and achievement. Your operational acumen will drive cost efficiency, inventory control, and strict adherence to health and safety standards that align with Panera's rigorous criteria. Beyond managing logistics and business goals, you will cultivate deep, engaging relationships with guests resulting in high customer loyalty and memorable dining experiences.
This role demands an individual with a keen understanding of restaurant leadership, possessing the capability to balance operational priorities with the human element of management. The ideal candidate will be resilient and adaptable, thriving in a fast-paced, dynamic environment that requires flexible hours, including nights and weekends. Panera supports its leaders with robust career advancement pathways, leadership development programs, and a comprehensive benefits package encompassing medical, dental, vision, life insurance, pet insurance, and a 401(k) retirement plan with a company match.
Moreover, as a General Manager, you will be instrumental in strengthening Panera's Culture of warmth, belonging, growth, and trust, making every shift something to celebrate. Through your hands-on leadership and passion for excellence, you will help Panera continue its tradition of making the familiar fantastic by delivering unparalleled food and service every day. Join Panera to lead with purpose, grow with support, and be part of a community that values the art of sharing the best thing about bread — the experience itself.
Job Requirements
- Minimum age 18 years of age
- 3+ years of restaurant General Manager experience preferred
- ServSafe certification or ability to achieve
- Any job offer for this position is conditional upon the results of a background check
- Proven ability to drive positive results through strong business acumen
- Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
- This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities
- Ability to lift, carry, push, or pull objects 25 pounds
- Capability to stand and walk for up to 6 hours
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others
Job Qualifications
- 3+ years of restaurant General Manager experience preferred
- ServSafe certification or ability to achieve
- Proven ability to drive positive results through strong business acumen
- Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
- Ability to lift, carry, push, or pull objects 25 pounds
- Capability to stand and walk for up to 6 hours
- Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment
- Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others
Job Duties
- Own all aspects of leading the bakery-cafe team including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning
- Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
- Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
- Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values and Behaviors
- Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
- Make sure every guest is delighted by the quality of our food, service, and staff
- Build engaging relationships that lead to long-term, loyal guests
- Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
- Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
- Responsible for maintaining the bakery-cafe’s overall costs and inventory
- Help build our Culture of warmth, belonging, growth, and trust
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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