General Manager - Cheektowaga, NY

Panera Bread is a well-established, beloved neighborhood bakery-cafe brand known across the United States for its commitment to quality, community, and warm customer experiences. As a leader in the fast-casual dining space, Panera offers freshly baked goods, coffee, and wholesome meals that bring people together. With a rich heritage of 'good food, good people,' Panera prioritizes an inclusive and welcoming culture where team members can thrive and grow their careers. The company places great emphasis on creating an environment of warmth and belonging for both employees and guests. Panera is not just about serving food; it is about sharing moments, fostering connections, and making every guest experience memorable and enjoyable. Its leadership philosophy focuses on leading with purpose and growing with continuous support, making the workplace rewarding and engaging. The company supports career advancement and leadership development while providing competitive pay and excellent employee benefits.

The role of General Manager at Panera is a pivotal leadership position charged with overseeing the entire bakery-cafe operation to ensure it runs smoothly, efficiently, and profitably while maintaining the highest standards of food quality and guest satisfaction. The General Manager leads by example and champions the Panera philosophy by inspiring and empowering their team to perform at their best. This role includes full operational ownership combined with strategic decision-making to drive business success, build a positive work culture, and deliver exceptional guest experiences. The General Manager manages staffing, scheduling, team development, training, performance management, and inventory control to meet company goals and operational standards. They are responsible for building strong team morale, fostering employee growth, maintaining a safe and healthy workplace, and creating loyal customer relationships. This position requires a self-motivated leader who thrives in a fast-paced environment and is passionate about making a positive impact daily. The employment opportunity offers a competitive pay range from $63,500 to $68,500 with eligibility for quarterly bonuses, as well as a comprehensive benefits package that reflects Panera’s commitment to their team’s well-being and professional growth. This role requires flexible availability including nights and weekends, physical stamina, and the ability to communicate effectively in a dynamic setting.