General Manager - Catoosa, OK

Petco Animal Supplies, Inc. is a leading pet specialty retailer that has been proudly serving pet parents and their furry friends for over 60 years. As a company, Petco is recognized for being "where the pets go" to find everything necessary for living their best lives — from nutritious meals and engaging toys to trusted supplies and expert support. With a robust network that includes more than 1,500 Petco stores across the U.S., Mexico, and Puerto Rico, over 250 Vetco Total Care hospitals, numerous preventive care clinics, and eight distribution centers, Petco is dedicated to nurturing the bond between pets and their owners. Beyond retail, Petco is deeply engaged with communities through its founding of Petco Love in 1999, supporting thousands of local animal welfare groups and facilitating the adoption of approximately 7 million animals through in-store events.

The role of General Manager at Petco is a pivotal leadership position that embodies the company’s mission to improve lives by putting pets first. This full-time position offers an exciting career path with the opportunity to make a real difference in the pet care industry. As a General Manager, you will lead a high-performing Pet Care Center with the goal of delivering an outstanding experience for pets, pet parents, and partners alike. You will be responsible for all aspects of the business including people management, operational excellence, financial performance, and compliance with Petco’s animal care standards. You will serve as a role model who exemplifies great leadership, inspires and motivates your team, and drives profitable growth while maintaining a safe and caring environment.

In this role, you will champion Petco’s core values starting with "Pet First," where ensuring the health, safety, and humane treatment of all animals is paramount. You will create an inclusive and supportive environment where pets and pet parents feel truly welcomed and cared for. Your leadership will embody integrity, transparency, and a commitment to doing what is right for pets. Under the "Foster the Fun" value, you will foster an energized and inclusive team culture marked by collaboration, coaching, and recognition to make work meaningful and enjoyable for everyone. You will attract, hire, train, coach, and develop diverse talent to build a high-performing team that personifies the Petco brand.

Taking on the "Let’s Go!" value, you will own the business by driving sales growth, profitability, and operational excellence. You will analyze financial and operational results to identify opportunities and take decisive actions for continuous improvement. Managing labor, payroll, inventory, merchandising, and executing operational processes will be key functions of your role. As a community ambassador, you will represent Petco through local events, pet adoption initiatives, and community partnerships that reinforce the company’s positive impact.

This position requires strong leadership abilities, excellent communication, problem-solving, and organizational skills, along with a genuine passion for pets and customer service. Experience in retail management is preferred, and education requirements include a high school diploma or GED, with additional leadership development programs available for career growth. The General Manager must be present on the sales floor regularly, actively engaging with partners, customers, and pets while maintaining high standards of store appearance, safety, and pet care.

Working at Petco means being part of a purpose-driven company that values authenticity, inclusion, teamwork, and growth. The role offers fulfilled career development opportunities and the chance to lead, own, and shape your business every day in an environment that fosters wellbeing and success. Petco Animal Supplies, Inc. is an Equal Opportunity Employer committed to diversity and inclusion in its workforce.