General Manager - Bubba Gump

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,100.00 - $66,300.00

Work Schedule

Standard Hours

Flexible

Benefits

multiple benefit plans

Paid Time Off

401k

Opportunities for advancement

positive and respectful work environment

generous employee discounts

Community Volunteer Opportunities

Job Description

This opportunity is with a reputable restaurant known for its commitment to exceptional guest service and operational excellence. The establishment prides itself on maintaining highly efficient operations while promoting a positive work environment where team collaboration and guest satisfaction are of utmost importance. As a leader in the restaurant industry, this company focuses on not only achieving profitability but also upholding the highest quality standards for food and beverage offerings. The business model hinges on strategic planning, strong leadership, and engagement with both employees and customers to ensure sustained growth and success. The workplace culture encourages ongoing training, safety, and strong adherence to labor and health regulations to maintain a professional and safe environment for all staff and patrons.

The General Manager role is a pivotal position responsible for achieving the restaurant's revenue, profitability, and quality goals. This leadership role requires an individual who can efficiently operate the restaurant while setting and maintaining high standards of production, productivity, and guest service. The General Manager plays a central role in not only managing day-to-day operations but also in steering the restaurant toward long-term financial success measured by adherence to budgeted goals and company objectives. The position demands strong management skills with a focus on labor and cost control, inventory management, and budgeting. The candidate will also engage closely with marketing teams to implement promotional programs and advertisements to bolster sales and customer engagement. Critical to this role is ensuring compliance with labor laws and safety regulations to create a safe and productive workplace.

In addition to operational management, the General Manager will serve as a motivator and leader, providing direction and training to managers and hourly employees, hiring new employees, and ensuring that all team members adhere to company policies and standards. This role requires a proactive approach in monitoring restaurant appearance, safety, and maintenance. Ensuring customer satisfaction remains a top priority, with the responsibility of addressing and resolving customer complaints related to food, service, and beverages. The ideal candidate should be well-versed in financial management, including reviewing financial information regularly with management teams and managing profit and loss reports and inventories. The position demands an individual with excellent communication skills, professional demeanor, and the ability to thrive in a fast-paced, dynamic environment. This full-time career opportunity offers prospects for advancement within the company, making it an excellent choice for someone committed to growing their career in restaurant management.

Job Requirements

Bachelor's degree in restaurant management preferred
Minimum 5 years of restaurant supervisory experience in a high-volume operation of a comparable concept required
Proven track record of managing financial results
English fluency in reading, writing, and speaking
Ability to perform basic mathematical calculations
Ability to work effectively in a fast-paced, team-oriented environment
Knowledge of front of the house operations including foods, beverages, and staff supervision
Professional appearance and demeanor
Strong communication skills

Job Qualifications

Bachelor's degree in restaurant management preferred
Minimum 5 years of restaurant supervisory experience in a high-volume operation of a comparable concept required and with proven success managing financial results
Read, write and speak English fluently
Ability to add, subtract, multiply, and divide in all units of measure
Demonstrate ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present
Strong knowledge of front of the house operations including foods, beverages, staff supervision, service techniques and improving guest experience
Professional appearance and demeanor
Effective communication skills

Job Duties

Plans, develops and implements organization policies and goals
Utilizes leadership skills and motivates employees to ensure cost control, labor management and maximum restaurant profitability
Collaborates with marketing and leadership to implement promotional programs and advertisements
Estimates and orders food, liquors, wines or other beverages and supplies
Responsible for food and beverage inventory and purchase verifications
Monitors all cost control procedures on all expenses
In charge of all monthly budget of total operating expenses versus sales forecasts
Verifies paperwork accuracy such as daily sales summary reports, petty cash reimbursement forms, payroll records, manager schedules and cost control reports
Manage the restaurant to increase sales and profits and monitor and control labor and food costs
Attend manager meetings and training sessions
Makes certain all labor law/U.S. Department of Labor directives are adhered to by practicing fair labor and employment standards
Confirms customer service and satisfaction
Addresses customer complaints concerning service, food and beverages
Accountable for restaurant appearance and maintenance inspection checklists are conducted by all managers every shift
Inspects establishment and observes workers and patrons to ensure compliance with occupational, health and safety standards and local liquor regulations
Monitors sales and service personnel
Trains, directs and evaluates subordinate managers and employees
Hires hourly personnel
Follows the safety rules provided in the Landrys Safety Program found in the Employee Orientation Manual and assesses any safety hazards immediately
Follows safety rules in the Restaurant Safety Manual and is strict with security and safety procedures
Efficient in completing job requirements through working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts
Reviews financial information frequently with management team to assist with achieving financial goals
Oversee and finalize all inventories and P&Ls for any designated reporting period