General Manager - Boca Raton, FL

Petco Animal Supplies, Inc. is a leading pet specialty retailer that has proudly served pet parents and their beloved pets for over 60 years. With a footprint of more than 1,500 Petco stores across the U.S., Mexico, and Puerto Rico, alongside 250+ Vetco Total Care hospitals, preventive care clinics, and eight distribution centers, Petco is a trusted destination where pets and pet people come together. The company is deeply committed to supporting the bond between pets and their owners by providing a comprehensive range of products, services, and expert advice that cater to the diverse needs of pets and their families. In 1999, Petco founded Petco Love, an initiative that supports thousands of local animal welfare groups nationwide and has helped find homes for approximately 7 million animals through adoption events. This dedication to pets and communities highlights Petco's compassionate and purpose-driven approach to business.

The General Manager role at Petco is a vital leadership position within the Pet Care Center that embodies the company’s core values—Pet First, Foster the Fun, and Let's Go. As a General Manager, you will be responsible for leading a high-performing team to deliver outstanding pet care, exceptional customer service, and strong business results. You will be the owner of your business unit, accountable for driving sales growth, profitability, operational excellence, and team engagement. This role requires a strategic and hands-on leader who is passionate about pets and people, knowledgeable about retail management, and driven to create a welcoming environment where pets and their parents feel valued and cared for.

In this full-time role, you will manage all facets of the Pet Care Center, including staffing, training, coaching, inventory control, merchandising, and operational processes. The ideal candidate will have at least three years of management experience, preferably in retail, with strong people leadership, financial acumen, and the ability to foster an inclusive and positive culture. You will lead by example, promoting integrity, discipline, and empowerment to ensure the highest standards of animal care and safety compliance. Your ability to analyze financial and operational metrics will enable you to identify opportunities for improvement and implement actionable plans that deliver results.

Petco offers a dynamic work environment where teamwork, authenticity, and supportive leadership thrive. The role involves frequent interaction with customers and pets on the sales floor, requiring excellent communication skills and a genuine passion for customer service. You will also be responsible for representing Petco in the community through local events, adoption initiatives, and partnerships that strengthen the company’s impact and reputation.

With a culture focused on growth, inclusion, and meaningful work, Petco provides numerous development programs and career advancement opportunities for its employees. As a General Manager, you will have the unique chance to own your business, lead diverse teams, and make a tangible difference in the lives of pets and pet parents every day. This role demands physical activity such as standing, walking, bending, and lifting, and requires flexible availability during operating hours including evenings, weekends, and holidays. Petco is committed to providing reasonable accommodations for qualified individuals with disabilities, ensuring an equitable and supportive workplace for all.