General Manager - Baltimore, MD

Petco Animal Supplies, Inc. is a leading pet specialty retailer known as "where the pets go," operating for more than 60 years. Petco is dedicated to enhancing the lives of pets and pet parents by offering a wide range of trusted products, services, and expert support. With a workforce of over 29,000 employees, Petco nurtures the pet-human bond through more than 1,500 stores across the United States, Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, several preventive care clinics, and distribution centers. The company’s commitment to local animal welfare is demonstrated through its founding of Petco Love, supporting numerous animal welfare groups nationwide and facilitating pet adoptions with approximately 7 million animals finding homes via in-store events.

Petco is proud to embody core values such as Pet First - Protect & Empower, fostering a fun and connected environment, and championing authenticity as one united team. These values form the foundation of its inclusive, passionate, and purpose-driven culture. As a full-time General Manager at Petco’s Pet Care Center located at 8640 Pulaski Hwy, Suite 104, Baltimore, MD, you will play a crucial role in bringing these values to life. This position requires being physically present and actively leading the sales floor team, ensuring that pets, customers, and partners receive exceptional care and service.

The General Manager at Petco is responsible for operating a high-performing Pet Care Center while prioritizing the welfare of animals and delivering strong business outcomes. This role is a unique blend of leadership, operational management, and community engagement. You will be the business owner, accountable for people management, driving sales growth, ensuring operational excellence, and maintaining safety and care standards that reflect Petco’s brand. Your leadership will inspire and attract diverse talent, cultivate a collaborative and positive team culture, and ensure a welcoming environment for both pets and pet parents.

Petco values growth and development and offers a meaningful career path for leaders passionate about pets and customer service. This role also involves community involvement such as leading local events and adoption initiatives. The pay range for the General Manager position is $42,000 - $77,500 annually, reflecting experience and location-based variation. Employees enjoy a full-time schedule, inclusive work environments, opportunities for advancement, and comprehensive support through Petco’s leadership development programs and rewards systems. This role requires occasional travel, physical activity including lifting up to 50 pounds, and working within varied indoor retail settings alongside animals.

Joining Petco means contributing to a company dedicated to purpose-driven work that celebrates the joys and responsibilities of pet parenthood with authenticity, inclusion, and teamwork. You will have the chance to lead and shape your business each day, backed by a supportive structure that values your well-being and personal growth.