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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $77,500.00
Work Schedule
Flexible
Benefits
Health Insurance
401(k)
Paid Time Off
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer known as "where the pets go," operating for more than 60 years. Petco is dedicated to enhancing the lives of pets and pet parents by offering a wide range of trusted products, services, and expert support. With a workforce of over 29,000 employees, Petco nurtures the pet-human bond through more than 1,500 stores across the United States, Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, several preventive care clinics, and distribution centers. The company’s commitment to local animal welfare is demonstrated through its founding of Petco Love,... Show More
Job Requirements
- High school diploma or GED preferred
- Three or more years of management experience
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- Ability to stand and walk frequently during shifts
- Capability to lift and move objects weighing up to 50 pounds safely
- Flexibility to work evenings, weekends, and holidays
- Willingness to engage regularly with customers, partners, and pets on the sales floor
- Ability to work in an environment with animal dander, odors, noises, and cleaning chemicals
- Commitment to uphold Petco safety and animal care standards
- Eligibility to work full time according to company policy and applicable law
- Occasional travel availability for training and community events
Job Qualifications
- Three or more years of management experience, retail leadership preferred
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Lead by example — coaching in the moment, celebrating wins, and making work meaningful and fun
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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