General Manager - Aventura Catering at the Phoenix Convention Center

Aramark Sports & Entertainment is a leading provider of food and beverage services, specializing in creating exceptional experiences at large venues and events. As a part of Aramark, a company that serves millions of guests daily across 15 countries, this division focuses on supporting sports, entertainment, and large-scale venue operations with high-quality dining and catering options. At the Phoenix Convention Center, Aramark operates Aventura Catering, a key player in delivering premium food and beverage services for a wide variety of events including sports, concerts, conventions, and other major gatherings. This environment offers a dynamic and challenging opportunity for professionals who thrive in fast-paced, high-volume service settings and are passionate about elevating guest experiences through culinary excellence and innovative service models.

The General Manager role at Aventura Catering within the Phoenix Convention Center represents a critical leadership position responsible for overseeing multi-million dollar food and beverage operations. This position requires comprehensive management of contracted services that include concessions, catering, and premium dining services, ensuring these offerings meet and exceed client expectations while achieving financial goals. The General Manager will play a pivotal role in planning, managing, and leading a team of managers and staff to deliver outstanding event support for large-scale sports events, concerts, and special events. This salaried position includes bonus eligibility tied to financial performance and achievement of operational objectives, making it a rewarding opportunity for results-driven leaders.

Key responsibilities include full profit and loss (P&L) accountability, direct management of client relationships, leadership over multiple units and concepts, and driving business development strategies for revenue growth. As a senior operational leader, the General Manager works closely with the Senior General Manager and the regional Vice President of Operations to align goals and execute strategic initiatives that foster the expansion and enhancement of food and beverage services. The role demands a hands-on leadership style with the ability to cultivate an environment of teamwork, safety, and superior guest service.

Ideal candidates are experienced professionals with at least five years of large venue or multi-unit management experience, preferably with a background in concessions and premium services. They possess strong financial acumen, including expertise in forecasting and financial analysis, and demonstrate the ability to lead large teams in a fast-paced, high-volume environment. Successful General Managers are entrepreneurial, client-focused, and adept at developing new food and beverage concepts that drive profitability and elevate guest satisfaction. Effective communication skills and a passion for the food and beverage industry are essential, as is the flexibility to work varied hours including evenings, weekends, and holidays.

This role requires a commitment to safety, the willingness to be hands-on with operations, and the ability to adapt to changing demands without formal notice. Physical demands may include lifting, bending, pushing, pulling, and extended periods of walking or standing. The position may also require the use of uniforms and personal protective equipment (PPE).

Joining Aramark means becoming part of a mission-driven organization that values diversity, equity, and inclusion and is dedicated to creating opportunities for employees to grow professionally while making a positive impact on communities and the planet. At Aramark, employees enjoy a culture that fosters talent development, teamwork, and service excellence. Those who thrive here bring passion, innovation, and leadership to every aspect of their work, helping Aramark maintain its reputation as a world-class provider of food and facilities services across multiple industries and geographies.