General Manager (Auntie Annes Pretzel King of Prussia)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Fresh Dining Concepts is a leading franchisee company operating under the umbrella of GoTo Foods, a prominent franchisor recognized for popular brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With multiple locations spread across the United States, Fresh Dining Concepts has built a reputation for delivering quality food products and a superior guest experience through its franchises. This company focuses on strong operational leadership and a commitment to maintaining high standards of product quality and customer satisfaction. The company environment is dynamic and fast-paced, emphasizing teamwork, integrity, and a results-oriented approach to business, with opportunities for professional growth and development within its franchise network.
The role of General Manager at Fresh Dining Concepts is critical to ensuring the operational success and profitability of the store. This position entails comprehensive responsibility for achieving sales targets, managing labor and food costs efficiently, and maintaining overall store profitability. The General Manager exercises discretion in supervising daily store operations, managing staff, and guaranteeing excellent guest service and product standards. Key responsibilities include leadership in training, hiring, and team development, as well as hands-on supervision of store activities to ensure compliance with safety and quality policies. The role requires a balance of operational oversight and active participation on the front lines with staff. The General Manager also plays an essential role in financial management aspects like cash handling, inventory monitoring, and expense control, alongside maintaining strong relationships with mall management and coordinating promotional activities. This position demands a leader with a strong commitment to quality, customer satisfaction, and staff development in a fast-paced retail food environment.
The role of General Manager at Fresh Dining Concepts is critical to ensuring the operational success and profitability of the store. This position entails comprehensive responsibility for achieving sales targets, managing labor and food costs efficiently, and maintaining overall store profitability. The General Manager exercises discretion in supervising daily store operations, managing staff, and guaranteeing excellent guest service and product standards. Key responsibilities include leadership in training, hiring, and team development, as well as hands-on supervision of store activities to ensure compliance with safety and quality policies. The role requires a balance of operational oversight and active participation on the front lines with staff. The General Manager also plays an essential role in financial management aspects like cash handling, inventory monitoring, and expense control, alongside maintaining strong relationships with mall management and coordinating promotional activities. This position demands a leader with a strong commitment to quality, customer satisfaction, and staff development in a fast-paced retail food environment.
Job Requirements
- Must be 18 years old or older
- must have current ServSafe certification or obtain within 30 days of employment
- reliable transportation
- ability to lift 50+ pounds
- ability to stand, walk, squat, bend, and perform repetitive hand/arm motions for prolonged periods
- ability to work in a fast-paced and highly stressed environment
- knowledge of English sufficient to communicate effectively with guests and staff
- ability to taste test products for quality control
- compliance with local Health Department requirements and food handler permits as required by law.
Job Qualifications
- High school diploma or equivalent (GED) required, BA/BS degree preferred or equivalent experience
- experience in coaching and developing teams in a retail environment
- availability to work shifts including nights, weekends, and holidays
- ability to provide disciplined leadership and hold teams accountable
- effective communication and interpersonal skills
- knowledge of food safety standards and operational best practices.
Job Duties
- Achieve sales, labor, and food cost targets for store profitability
- supervise and direct staff including hiring, training, evaluating, disciplining, and scheduling
- monitor and control variable operating expenses and inventory levels to ensure cost control without compromising quality
- manage cash handling and financial reporting including bank deposits and securing cash
- ensure store security, safety, and compliance with health and safety regulations
- oversee the maintenance and cleaning of equipment and physical facilities
- coordinate and execute promotional, marketing, and public relations activities
- maintain accurate timekeeping and approval of vendor invoices
- provide leadership and accountability to staff and perform supervisory responsibilities including employment decisions
- maintain good working relations with mall management and participate in related committees
- perform all duties safely and be a working manager on the front line with team members.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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