General Manager (Auntie Annes Pretzel - Fox Valley Center)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Fresh Dining Concepts is a leading franchisee of GoTo Foods, which is the franchisor for some of the most popular food brands in the United States including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With locations spread across the country, Fresh Dining Concepts prides itself on delivering excellent customer experiences in the quick-service restaurant (QSR) industry. The company is committed to upholding quality and operational standards across all its stores while focusing on growth and profitability. By becoming part of Fresh Dining Concepts, employees join a dynamic work environment that values teamwork, leadership, and dedication to outstanding service.
The role of General Manager at Fresh Dining Concepts is a pivotal leadership position responsible for overseeing all store operations to achieve sales, labor, and food cost objectives essential for profitability. This role requires managing day-to-day operations with a focus on maintaining high standards for guest satisfaction, product quality, and safety. The General Manager exercises discretion in managing their store’s operations and staff, which includes hiring, training, evaluating, scheduling, and potentially disciplining team members. This position involves regular frontline engagement with the workforce and leadership in meeting financial targets such as labor costs, food costs, and sales goals. Additionally, the General Manager ensures compliance with federal and state regulations and company policies, and plays a key role in coordinating promotional activities and managing vendor relations. This is a full-time position demanding effective multitasking, leadership skills, and a commitment to excellence in a fast-paced retail food environment.
The role of General Manager at Fresh Dining Concepts is a pivotal leadership position responsible for overseeing all store operations to achieve sales, labor, and food cost objectives essential for profitability. This role requires managing day-to-day operations with a focus on maintaining high standards for guest satisfaction, product quality, and safety. The General Manager exercises discretion in managing their store’s operations and staff, which includes hiring, training, evaluating, scheduling, and potentially disciplining team members. This position involves regular frontline engagement with the workforce and leadership in meeting financial targets such as labor costs, food costs, and sales goals. Additionally, the General Manager ensures compliance with federal and state regulations and company policies, and plays a key role in coordinating promotional activities and managing vendor relations. This is a full-time position demanding effective multitasking, leadership skills, and a commitment to excellence in a fast-paced retail food environment.
Job Requirements
- Must be 18 years old or older
- ability to perform prolonged standing, walking, squatting, bending, and repetitive hand/arm motions
- ability to lift over 50 pounds
- ability to work in a fast-paced, highly stressed environment
- agility and physical stamina
- assist in training and development of new hires
- ability to work occasional long hours within legal limits
- ability to write simple correspondence in English
- ability to communicate effectively in one-on-one and small group situations
- ability to test products by taste, color, and smell
- reliable transportation
- current ServSafe certification required or must obtain within 30 days
- food handler permit as required by local laws
- compliance with all local health department requirements
Job Qualifications
- High school diploma or equivalent (GED) required
- BA/BS degree preferred or equivalent experience
- experience in coaching and developing teams in a retail environment
- availability to work shifts including nights, weekends, and holidays
Job Duties
- Achieve store financial targets including sales, labor, and food costs
- supervise and direct staff including hiring, training, evaluating, disciplining, and scheduling
- maintain store security and safety
- manage inventory levels, waste control, and quality assurance
- oversee cash handling and timely financial reporting
- ensure compliance with store policies and relevant regulations
- coordinate promotional, marketing, advertising, and public relations activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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