General Manager - Applebee's

TEAM Schostak Family Restaurants is a well-established restaurant group known for its commitment to providing exceptional dining experiences while maintaining a strong focus on operational excellence and team development. As a reputable organization within the hospitality industry, TSFR prides itself on its Core Purpose, Vision, Mission, and Core Values, which shape its company culture and guides all managerial actions. TEAM Schostak Family Restaurants is dedicated to fostering a positive work environment that emphasizes quality service, community engagement, accountability, and continuous improvement across its various locations. The organization values leaders who are guest-obsessed, team-oriented, and committed to driving business success through collaborative efforts and strategic management.

The General Manager (GM) role within TEAM Schostak Family Restaurants is pivotal to the restaurant's operational and financial success. Reporting directly to the Area Director, the GM oversees the overall performance of their assigned location, including managing the human capital comprising both managers and hourly team members. This leadership position demands a dynamic individual capable of aligning their leadership style with the TSFR Roadmap and core company directives. The GM bears responsibility for ensuring that service delivery meets company standards, that all operational tasks are executed promptly and efficiently, and that team members are motivated and well-trained to exceed guest expectations.

The General Manager is expected to have a minimum of seven years of multi-unit restaurant management experience, including prior roles as an Assistant General Manager or Unit General Manager in similar organizations, along with completion of Apple II Management training. This ensures that the candidate possesses exemplary operational leadership skills, strong business acumen, and the ability to manage profit and loss at the market level. The GM must build and sustain a collaborative team culture where all employees are actively engaged, trained, and held accountable for their performance.

In carrying out these duties, the GM ensures restaurant cleanliness, sanitation, safety, and security in compliance with company policy and regulatory standards. They manage inventory levels, oversee product preparation and presentation, and actively engage with the local community to elevate the restaurant's profile and sales. The GM also handles administrative and accounting tasks, maintains controls over company assets, and ensures adherence to all legal regulations. Regular communication with team members and other management personnel is essential, using tools like management logs and shift change meetings to foster transparency and coordination.

The role also demands substantial involvement in the recruitment, training, and development of managers and hourly employees. The GM conducts performance assessments, offers candid and constructive feedback, promotes ongoing professional growth, and administers disciplinary action when necessary. They facilitate various meetings, enforce company policies, and ensure all team members are adequately coached and equipped to meet established goals.

This position calls for exceptional multitasking skills, stress tolerance, adaptability, self-motivation, and goal orientation. The physical demands require the ability to stand and walk extensively during shifts, lift up to 50 pounds, and maintain keen visual and auditory abilities necessary for operational oversight. Furthermore, effective communication—both verbal and written—is critical to managing the diverse and fast-paced environment of restaurant operations.

In summary, the General Manager role at TEAM Schostak Family Restaurants offers a challenging yet rewarding opportunity to lead a vibrant restaurant team toward operational excellence and financial success. The position emphasizes leadership, team development, guest satisfaction, and sound business management within a supportive and growth-oriented organizational culture.