General Manager - Applebee's

The Schostak Family Restaurants (TSFR) is a well-established restaurant group that has built a strong reputation in the hospitality industry by providing exceptional dining experiences across its various locations. Known for its commitment to quality and community engagement, TSFR prides itself on a culture centered around its Core Purpose, Vision, Mission, and Core Values. TSFR specializes in operating full-service restaurants that emphasize customer satisfaction, operational excellence, and a supportive work environment for all team members. Their focus on continuous improvement and guest-first philosophy has allowed them to maintain a competitive edge in the restaurant business while fostering a welcoming atmosphere for customers and employees alike.

The General Manager (GM) role at Schostak Family Restaurants is a pivotal leadership position responsible for overseeing both the operational and financial performance of a restaurant location. Reporting to the Area Director, the GM supervises managers and hourly team members, aiming to ensure the highest standards of service and operational efficiency. This position requires a leader who not only drives sales and profitability but also champions a positive workplace culture aligned with the TSFR roadmap. The GM plays an essential part in implementing company policies, managing staffing and training programs, maintaining safety and sanitation standards, and ensuring compliance with all local, state, and federal regulations.

Candidates for the GM role are expected to have prior experience as an Assistant General Manager or a previous Unit General Manager in a similar restaurant organization. Completion of the Apple II Management training is required, demonstrating the candidate's readiness to meet the rigorous demands of restaurant management. The ideal candidate will possess strong leadership capabilities, a keen understanding of business operations, and an unwavering dedication to guest satisfaction and team member development. This role requires multitasking in a fast-paced environment, problem-solving skills, and the ability to inspire and motivate a diverse team. The GM is responsible for managing the restaurant's assets, adhering to budgets, conducting inventory control, overseeing maintenance, and fostering relationships within the community to boost the restaurant's profile.

The position demands a bachelor's degree in Business, Finance, Hospitality, Hotel/Restaurant Management, or a related field, or equivalent professional experience that demonstrates business acumen and leadership capacity. Additionally, at least seven years of multi-unit restaurant management experience with direct profit and loss accountability is preferred, ideally gained within a national restaurant chain. The GM must exhibit superior communication skills, the ability to adapt to change quickly, and the self-discipline necessary to meet organizational goals consistently.

Furthermore, the role involves significant physical and mental demands, including the ability to stand, walk, bend, reach, lift up to 50 pounds, and operate cash registers. The GM must be capable of working in a team environment, managing stress effectively, and communicating clearly both verbally and in writing. Travel between locations may be necessary occasionally to support other restaurants in the network. Schostak Family Restaurants reserves the right to modify job duties and responsibilities as required to meet evolving business needs, ensuring flexibility in the role. This comprehensive role is well-suited for a dynamic and experienced leader eager to advance their career in restaurant management within a respected and growing organization.