TEAM Schostak Family Restaurants logo

General Manager - Applebee's

Toledo, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,800.00 - $68,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

TEAM Schostak Family Restaurants (TSFR) is a prominent and well-established restaurant group known for its commitment to quality service, operational excellence, and team development within the hospitality sector. TSFR operates a diverse portfolio of restaurants that emphasize delivering an exceptional guest experience while fostering a strong culture grounded in their Core Purpose, Vision, Mission, and Core Values. As a leader in the restaurant industry, TSFR values leadership integrity, operational expertise, and a relentless commitment to guest satisfaction and community involvement. The company operates with a clear focus on high standards in food preparation, service, and cleanliness, aiming to maintain a leading position within the competitive restaurant marketplace. The team at TSFR is composed of dedicated professionals ranging from hourly team members to seasoned management, all aligned towards achieving the company's business goals and upholding brand reputation. Employment with TSFR offers a dynamic and challenging environment where results matter and leadership is continually developed through structured training like the Apple II Management program and proven experience in multi-unit restaurant management. The General Manager role at TSFR represents a crucial leadership position directly impacting the restaurant's operational and financial success. Reporting to the Area Director, the General Manager oversees all facets of daily restaurant operations, including managing financial performance, maintaining staff levels, and ensuring outstanding guest service. This position demands a strong leader capable of building and sustaining a positive team culture, handling personnel matters with tact and professionalism, and driving sales growth through community involvement and effective marketing initiatives. The General Manager ensures adherence to company standards for food and service quality, safety, and sanitation, as well as compliance with federal, state, and local regulations. A key component of the role includes mentoring and developing managers and hourly team members, conducting evaluations, and promoting continuous team growth and development. The role also encompasses responsibility for maintaining inventory levels, managing operating budgets, analyzing financial data, and implementing company policies and procedures rigorously. The physical demands of the position require the General Manager to be active throughout their shift, able to stand and walk extensively, and capable of physical tasks such as lifting up to 50 pounds. A psychological aptitude to handle a fast-paced work environment and maintain effective communication is essential. This full-time employment opportunity calls for a candidate with significant multi-unit restaurant management experience, exceptional business acumen, and demonstrated capability in operational leadership. The General Manager position is designed for an individual who thrives in a guest-focused, team-oriented culture and seeks to make a meaningful impact within a respected family of restaurants devoted to service excellence and consistent growth.

Job Requirements

  • Bachelor's degree in Business, Finance, Hospitality or Hotel/Restaurant Management or related discipline or equivalent professional experience
  • assistant general manager or prior unit general manager experience with a similar organization
  • completion of Apple II Management training
  • minimum 7+ years of multi-unit restaurant management experience with direct P&L accountability
  • exemplary restaurant operations leadership skills
  • superior business acumen including at the market level
  • ability to champion and integrate change regularly
  • multi-tasking
  • high degree of stress tolerance
  • able to adjust to change quickly
  • self-motivated and disciplined
  • accountable and goal oriented

Job Qualifications

  • Bachelor's degree in business, finance, hospitality or hotel/restaurant management or related discipline or equivalent professional experience
  • assistant general manager or prior unit general manager experience with a similar organization
  • completion of Apple II Management training
  • minimum 7+ years of multi-unit restaurant management experience with direct P&L accountability
  • exemplary restaurant operations leadership skills
  • superior business acumen including at the market level
  • ability to champion and integrate change on a regular basis
  • multi-tasking abilities
  • high degree of stress tolerance
  • ability to adjust to change quickly
  • self-motivated and disciplined
  • strong accountability and goal orientation

Job Duties

  • Manages restaurant environment including ensuring prompt, friendly service according to company guidelines
  • builds a culture using the vision and mission statement to guide values
  • ensures the immediate response and correction of all verbal guest complaints by self and staff
  • refers all verbal and written guest complaints to area director
  • ensures guest experience as a priority with self and staff utilizing a target goal of 100% table visitation
  • teaches and enforces alcohol awareness and builds positive relationships with local authorities
  • maintains adequate inventory levels
  • ensures product preparation and presentation meet company standards uncompromisingly
  • actively participates in community to increase sales and enhance restaurant awareness
  • implements and executes all incentive contests and educates team members on promotions and new menu offerings
  • effectively oversees and schedules team members to meet sales demands
  • maintains safety and security programs according to company and government standards
  • promotes and manages restaurant organization, cleanliness, and sanitation
  • institutes preventative maintenance of all equipment and building and immediately corrects needed repairs
  • advises area director of any non-routine situations
  • communicates with other managers daily through management log and shift change meetings
  • completes all other assigned duties and responsibilities

Job Criteria

Experience

Expert Level (7+ years)


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