General Manager - Applebee's

TEAM Schostak Family Restaurants is a well-established restaurant group known for its commitment to exceptional dining experiences and operational excellence. With a rich history in the hospitality industry, the company focuses on building strong guest relationships and fostering a positive workplace culture. As a leader in multi-unit restaurant operations, TEAM Schostak Family Restaurants emphasizes leadership development, operational efficiency, and delivering quality service consistently across all its locations. The organization maintains a strong dedication to its core purpose, vision, mission, and values which drive every aspect of its business. The company supports career advancement opportunities, including comprehensive training programs such as the Apple II Management training, and a culture of continuous improvement and teamwork. The employment type is full-time, and the role is compensation-competitive with market standards for leadership roles within restaurant management.

The General Manager role is critical within TEAM Schostak Family Restaurants, serving as the on-site leader responsible for overseeing both the operational and financial performance of their designated restaurant location. Reporting to the Area Director, the General Manager leads and manages a team of managers and hourly team members, ensuring high standards in guest service and employee engagement. This leadership role requires strong business acumen, exemplary restaurant operations skills, and the ability to inspire and develop a motivated team aligned with the company's established values and roadmap. The General Manager is responsible for maintaining a welcoming restaurant environment that adheres to company guidelines for service, quality, safety, and sanitation. They handle everything from guest complaint resolution to managing inventory and ensuring compliance with all safety and regulatory standards.

This position requires comprehensive oversight of team member performance, recruiting, training, coaching, and disciplining as necessary. The General Manager plays an instrumental role in building a productive and positive workplace culture, actively promoting ongoing development for managers and staff while holding individuals accountable to performance standards. They manage operational systems, controls, and financial administration, guaranteeing that the location operates efficiently within budget guidelines and achieves its sales objectives. This includes detailed oversight of cash handling, inventory management, and service contracts along with maintaining all necessary documentation and reporting to the Area Director.

To succeed in this role, candidates must possess a bachelor’s degree or equivalent professional experience in business, finance, hospitality, or restaurant management combined with a minimum of seven years of multi-unit restaurant management experience, including direct profit and loss responsibility. Proven leadership capabilities and the ability to foster change and continuous improvement are essential. The General Manager must demonstrate resilience under pressure, adaptability, goal orientation, and excellent communication skills. This role is both physically and mentally demanding, requiring the ability to work long hours on foot, perform repetitive motions, and manage multiple priorities in a fast-paced, team-oriented environment.

TEAM Schostak Family Restaurants values employees who are guest-obsessed and committed to excellence, offering an engaging, challenging, and rewarding career path. The General Manager position is ideal for individuals seeking to expand their leadership skills within a dynamic, respected company that prioritizes growth, teamwork, and community involvement.