Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,178.39 - $92,048.86
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hotel Drover, an Autograph Collection4 property, is a unique hotel located in the historic Fort Worth Stockyards, Texas. Inspired by the pioneering spirit of the West, the hotel honors the legendary cowboys known as drovers who drove cattle across the plains to market. Hotel Drover offers a distinctive Texas hospitality experience, merging historic charm with modern luxury to create an unforgettable stay for its guests. The property captures the essence of Texas heritage and culture, greeting visitors with genuine warmth, simple pleasures, and a firm handshake as a sign of welcome. The hotel's mission is to carry forward the legacy... Show More
Job Requirements
- Ability to monitor labor as required by anticipating business activity while ensuring positions are staffed
- Requires ability to serve the needs of guests through verbal face-to-face interactions
- Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills
- Strong attention to detail and the ability to handle multiple tasks
- Must complete alcohol awareness certification as scheduled upon employment
- Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
- Must obtain Serve Safe Certificate within 30 days of employment
- Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts
- Clean appearance and professional demeanor
Job Qualifications
- Bachelor's degree in Hospitality Management desired
- TABC Certification completed prior to training
- 5 or more years of related and progressive Food & Beverage experience with 3 years as a manager in similar setting
Job Duties
- Embodies the shared values of Hotel Drover
- Assist in providing guidance and direction to ensure overall departmental success
- Manage, lead, develop and hold managers/supervisors accountable in all food and beverage areas within Hotel Drover
- Responds to guest inquiries and coordinates special arrangements and requests
- Maintain quality goals, specifically by appropriate and persistent follow-up on personal observation, in-house observation/reports, guest comments and external quality reports
- Respond effectively to internal audit reports and recommendations. Creates action plan for improvements
- Continuously stays informed of regional, local, and national trends
- Works effectively with the marketing team in the development of successful, result-oriented F&B advertising, public relations
- Participates in the hiring process by interviewing potential team members and selecting those that best meet team needs
- Oversees training program for all 97 West team members and has daily check-ins with new staff
- Assists in achieving budgeted revenues, controls expenses, and maximizes profitability within assigned areas
- Holds all team members accountable and follows through on documentation process in timely manner
- Assists in developing and implementing new menu ideas, wine list, pricing and marketing programs
- Ensures guests receive outstanding, consistent, exceptional service by circulating through each food & beverage area
- Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints
- Ensures all dining, service and kitchen areas are clean and properly set up
- Maintains sufficient inventory of food, supplies and equipment and orders as needed. Participates in weekly/monthly inventories
- Prepares and submits liquor and supply orders. Ensures equipment is properly maintained
- Ensures department follows all standard food handling, TABC, sanitation and health department guidelines
- Follows all safety policies and procedures. Acts on reports of potential safety issues or whenever observed and takes immediate action to resolve in emergency situations
- Creates weekly schedules, edits daily payroll, processes tip sheets, and approves time away from work within company policy
- Other duties, as assigned
Job Location
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