General Manager

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care products, hair care products, and salon services. With over 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label, Ulta Beauty offers a comprehensive shopping experience both in-store and online. Each Ulta Beauty store also features a full-service salon offering hair, skin, brow, and make-up services, making it a one-stop destination for beauty enthusiasts who appreciate quality, variety, and expert service.

The culture at Ulta Beauty is built on energy, passion, and excitement, embracing the joy of discovery and uncommon artistry. The company is committed to creating exhilarating buying experiences that empower customers to express their beauty. Ulta Beauty is dedicated to a vision and mission driven by meaningful purpose where employee voices are heard, contributions are valued, and growth opportunities abound. It aims to create a diverse and inclusive workplace where all associates can thrive and where leadership inspires development and high performance.

The General Manager (GM) role at Ulta Beauty is central to driving the store’s success through strong leadership and operational excellence. Reporting directly, the GM leads a team of managers and associates and is responsible for all aspects of managing a single retail location, including the salon. This full-time position offers a salary range from $59,000 to $120,640 annually, with additional compensation opportunities through the company’s bonus plan, based on factors such as education, qualifications, certifications, experience, level, shift, geographic location, and business needs.

The General Manager is accountable for performance metrics such as sales growth, guest loyalty including credit sales, payroll management, omni-channel initiatives, and retail shrink control. They promote a culture of accountability while encouraging open communication, teamwork, and high engagement among employees. By managing staffing, training, talent acquisition, and development, the GM builds a productive and motivated team aligned with Ulta Beauty’s brand values and operational standards.

Operational responsibilities extend to scheduling based on store forecast and payroll budgets, ensuring compliance with company policies, safety, inventory control, cash management, and loss prevention. The GM also leads the adoption of technology, store initiatives, and continuous process improvements for business results. They actively participate in training to maintain industry knowledge and are expected to be skilled in makeup application, skincare analysis, and product demonstrations to enhance guest services.

Ulta Beauty seeks candidates with a bachelor’s degree preferred, along with 3-5+ years of fast-paced retail management or relevant experience. Expertise in financial management, including driving sales, analyzing reporting data, managing payroll budgets, and controlling expenses, is essential. Retail management proficiency in inventory monitoring, operational excellence, service culture development, and merchandising execution is required. Additionally, leadership skills relating to attracting, developing, motivating talent, managing change, and fostering collaboration are vital. Strong communication, organizational skills, proficiency with POS systems and Microsoft Office, and the ability to perform under pressure are prerequisites.

The position demands flexibility in working schedules that include days, evenings, weekends, holidays, and the ability to close the store at least once weekly. Travel for corporate meetings and conferences, including overnight and interstate travel, is expected. Ulta Beauty values accommodations for disabilities and ensures a supportive environment to enable all associates to perform their roles.

Ulta Beauty offers a comprehensive benefits package for full-time associates including paid time off, health, dental, vision, life, and disability benefits, with part-time positions eligible for dental, vision, life, and disability benefits. The company fosters a fair chance hiring approach consistent with federal and local laws to promote diversity and equal opportunity in the workplace.