GENERAL MANAGER

New Orleans, LA, USA|

Job Overview

Compensation

Salary

Range $90,000.00 - $95,000.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Job Description

The Wyndham Garden, located at 201 Baronne St., is a well-established hotel committed to providing exceptional hospitality services. This property is part of the Wyndham Hotels and Resorts portfolio, which is known worldwide for delivering quality accommodations, outstanding customer experiences, and comprehensive amenities. The Wyndham Garden brand prides itself on blending comfort, style, and convenience to meet the diverse needs of travelers, whether they are visiting for business or leisure. With a focus on contemporary design, the hotel features well-appointed guest rooms, meeting spaces, and dining options that cater to both individual guests and large groups. The hotel’s central location makes it an ideal choice for guests seeking accessibility to local attractions, transportation, and business districts. As part of a globally recognized hospitality company, Wyndham Garden offers employees opportunities for career growth, professional development, and engagement within a supportive work culture. The team values integrity, guest satisfaction, and operational excellence in all aspects of hotel management.

The Wyndham Garden is currently seeking a General Manager to lead operations and drive hotel success. The General Manager is a key leadership role responsible for maximizing hotel profitability through strategic revenue generation, meticulous cost control, and maintaining the highest standards of guest satisfaction. This position requires a dynamic individual with strong expertise in hotel management, demonstrating an ability to develop and motivate employees to achieve corporate goals effectively. The General Manager oversees multiple departments ensuring seamless daily operations, compliance with brand standards, and continuous improvement in service delivery. This role involves direct interaction with department heads to ensure operational goals are met and financial targets are achieved within budget constraints. Additionally, the General Manager plays a central part in staff training, employee development, and fostering a positive, team-oriented workplace environment. Candidates for this role should possess progressive industry experience and a solid educational background to lead a large hotel operation successfully. This employment opportunity is full-time, with a competitive salary commensurate with experience and qualifications. The Wyndham Garden offers a rewarding career path for seasoned hospitality professionals ready to contribute to the brand’s ongoing success.

Job Requirements

At least 6 years progressive experience in a hotel or related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience

Job Qualifications

At least 6 years progressive experience in a hotel or a related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience

Job Duties

Tour the operating departments daily making adjustments as needed via department heads
Conduct weekly staff meetings including weekly training sessions presented by managers and self using the steps to effective training according to Expotel standards and the review of previous and future sales and operations efforts
Meet all financial review dates and corporate-directed programs in a timely fashion
Hold a monthly financial review with all department managers
Ensure that all department heads maintain budgeted productivity levels and Expotel standard checkbook accounting procedures
Develop managers for future advancement through competency training and corporate-sponsored training programs
Maintain direct contact with and monitor the development of management trainees
Adhere to all Expotel policies and procedures and train new managers to ensure compliance
Oversee and assist in the Expotel budget process as required
Ensure that training in service standards is taking place in each department using the steps to effective training according to Expotel standards including compliance in all departments to Expotel Standard of the Week training
Assist in creating a positive team-oriented environment that focuses on the guest through employee development and motivation
Inspect rooms regularly weekly at a minimum with both the Director of Rooms and Director of Engineering
Ensure complete processing of invoices daily by using the A/P process
Ensure that all appropriate information for financial documents is received each month by the Corporate Office in compliance with the monthly accounting calendar
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers
Ensure that employees are at all times attentive friendly courteous and efficient in their interactions with guests managers and all other employees