General Manager

Fresno, CA, USA|

Job Overview

Compensation

Salary

Range $75,000.00 - $100,000.00

Benefits

competitive pay

Quarterly performance bonuses

Health Insurance

Retirement savings through CalSavers

hotel stay discounts

Comprehensive health benefits

Equal opportunity employer

Job Description

Axis Hotel Group Inc is an independent franchisee operating hotels under the Marriott International brand. Although separate from Marriott International, Inc., Axis Hotel Group Inc holds full control over the property's employment practices, including hiring, compensation, benefits, and overall staffing strategies. Their portfolio includes properties that uphold Marriott's global reputation for hospitality excellence while offering a personalized and locally managed experience. This company values strategic leadership and operational excellence, with a strong commitment to delivering exceptional guest service and achieving robust financial performance. The role offered is a leadership position within one of their hotel properties, charged with overseeing all facets of hotel operation to ensure profitability, brand compliance, and customer satisfaction. As the primary strategic business leader of the property, this position requires a dynamic professional capable of managing core areas such as property performance, food and beverage operations, sales and marketing strategies, and human resource functions. The General Manager will lead the development and implementation of property-wide strategies designed to enhance guest experiences and operational efficiency. This role demands a proactive approach to managing labor budgets, maintaining high service and cleanliness standards, and preparing the property for brand audits and capital improvement projects. Additionally, the General Manager plays a crucial role in sustaining food and beverage operations by monitoring forecasts, maximizing profit margins, ensuring compliance, and maintaining quality control within kitchen and bar areas. Managing and sustaining sales and marketing strategy is also a key function, working closely with regional sales offices and market sales teams to set goals, devise creative marketing solutions, and foster strong relationships with key accounts. The role involves participation in sales reviews, hosting customer events, and leveraging the property's unique amenities for revenue generation. Profitability management is central to the position, with responsibilities including controlling costs across all departments, analyzing financial and non-financial data to assess property performance, and forecasting profits to guide managerial decisions. This opportunity includes competitive pay, quarterly performance bonuses, comprehensive health benefits, retirement savings plans through CalSavers, and hotel stay discounts. Employment is with the franchisee, not Marriott International, emphasizing the independent and entrepreneurial nature of this role. Axis Hotel Group is proud to be an equal opportunity employer, welcoming diverse candidates dedicated to excellence in hospitality management.

Job Requirements

high school diploma or equivalent bachelor’s degree preferred minimum of 5 years experience in hotel management or related hospitality role proven experience in managing property operations and food and beverage management strong leadership and team management skills excellent communication skills ability to manage budgets and financial reports knowledge of hospitality industry standards and best practices proficiency with hotel management software and tools ability to work flexible hours including weekends and holidays

Job Qualifications

bachelor’s degree in hospitality management or related field preferred experience in hotel management strong leadership and organizational skills excellent communication and interpersonal skills knowledge of sales and marketing principles financial acumen experience managing food and beverage operations familiarity with Marriott brand standards proficiency in project management and ability to lead capital improvement initiatives ability to analyze data for operational decisions skill in coaching and team development

Job Duties

functions as the primary strategic business leader of the property managing general property performance managing food and beverage operations managing and sustaining sales and marketing strategy managing profitability managing revenue generation managing and conducting human resources activities delivering a return on investment leads the team in the development and implementation of property-wide strategies ensures implementation of the brand service strategy and brand initiatives builds relationships with key customers and is involved in the sales process ensures service programs are in place and executed provides timely feedback to management and associates on service and operational standards manages labor flow to support labor budget and profitability goals creates and supports clear lines of responsibility prepares for BSA audits reviews and follows up on property ITR scores acts as project manager for capital improvements walks the property to ensure cleanliness and maintenance standards manages implementation of brand standards delegates responsibilities for operations and projects monitors food and beverage forecasting and par levels to reduce waste establishes and leverages local vendor relationships ensures bar and kitchen meet quality standards conducts compliance audits with back of house associates provides coaching on operations and troubleshooting manages sales strategy and works with regional sales office works with market sales to establish goals and action plans identifies and champions creative marketing solutions participates in property sales reviews manages relationships with decision makers develops innovative means for capturing new revenue interacts with guests to prospect for new business ensures direct sales staff utilize e-tools coaches and reinforces associate selling strategies ensures national and regional marketing programs are implemented participates in and hosts customer recognition events understands and leverages competitive sales advantages monitors sales strategy manages on-property controllable costs measures and communicates property performance updates and communicates profit forecasts