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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $61,000.00 - $85,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
Tuition Assistance
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a renowned leader in the fast-casual dining industry, known for its commitment to cultivating a better world through serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Founded with a vision to change the face of fast food, Chipotle is not only a restaurant but a movement dedicated to supporting sustainable farming and food industry innovations. With locations across the United States, Canada, the United Kingdom, France, and Germany, Chipotle distinguishes itself as the sole major restaurant company that owns and operates all its North American and European restaurants directly, ensuring consistent quality and a strong company culture.

The company’s mission is centered around making better food accessible to everyone, and this mission extends to how it operates its business, emphasizing digital innovation, technology, and sustainable business practices. Chipotle’s dedication to excellence is manifested in both its guest experiences and its operational standards, with an emphasis on responsibility, hospitality, and employee development. As an equal-opportunity employer, Chipotle fosters an inclusive workplace environment that welcomes diversity and encourages all individuals to reach their full potential.

The opportunity at Chipotle is for a General Manager to join this rapidly growing brand. The General Manager role is pivotal to Chipotle’s success, requiring leadership from the front lines to inspire teams, create positive guest experiences, and run efficient business operations. This role involves full accountability for restaurant performance, from financial outcomes to employee lifecycle management, including hiring, training, and developing staff. This leadership position offers a dynamic, fast-paced work environment where the candidate must be comfortable handling physical tasks involved in restaurant operations, such as standing for long shifts and managing a range of kitchen and dining room responsibilities.

The General Manager is expected to uphold Chipotle’s high standards for food safety, operational excellence, and guest satisfaction at all times. Key responsibilities include ensuring speed and accuracy of service, delivering impactful team leadership, managing scheduling and payroll, controlling costs and profitability, and contributing creatively to local marketing efforts such as fundraisers and community engagement. The role demands a hands-on, guest-obsessed leader with previous restaurant management experience, strong communication skills, and a passion for building and growing teams.

Chipotle offers competitive compensation for this role, with a salary range typically from $61,000 to $85,000 annually, including eligibility for performance-based quarterly cash bonuses. In addition to monetary compensation, the company provides a comprehensive benefits package featuring medical, dental, and vision insurance, retirement savings plans including 401(k), paid time off, tuition assistance (subject to eligibility), and holiday closures. Career growth and continuous professional development are cornerstones of Chipotle’s culture, attracting professionals eager to advance within a company committed to both individual and community betterment.

Joining Chipotle means becoming part of an innovative company devoted to making a meaningful difference in the food industry while maintaining authentic connections with its guests and team members. The General Manager will play a critical role in sustaining the company’s trajectory of rapid growth and high standards, all while cultivating a workplace that values respect, inclusion, and the pursuit of excellence.

Job Requirements

  • Previous restaurant management experience required
  • Ability to stand and walk around the restaurant for 10 hours a day
  • Ability to lift 50lbs/25kgs
  • Strong communication skills
  • Availability to work lunch, dinner, and weekend shifts
  • Commitment to upholding food safety and compliance standards
  • Willingness to lead and develop a team in a fast-paced environment

Job Qualifications

  • Previous restaurant management experience including scheduling, P&L management, food safety, sales forecasting, and recruiting
  • Genuine enthusiasm for people development and leading others
  • A guest obsessed passion for hospitality
  • Friendly and enthusiastic attitude
  • A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Job Duties

  • Be guest obsessed - uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and positive guest obsessed experience
  • Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices, utilizing Chipotle's training tools and resources
  • Direct our team members to deliver accurate and on-time digital orders
  • Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
  • Ensure the dining room remains clean and the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
  • Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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