General Manager

Black Family Hospitality (BFH) is a distinguished family-owned Texas institution that has been rooted in generations of tradition, heart, and hospitality since its inception in 2014. Over the years, BFH has established itself as a celebrated leader in the culinary and hospitality industry throughout Texas. The company operates a range of restaurants, including the iconic Terry Black's BBQ and Opal's Oysters, which have become symbols of authentic Texas barbecue and elevated dining experiences respectively. BFH prides itself on its unwavering commitment to quality, craft, and flavor, which has earned widespread recognition locally and beyond. As a family-driven organization, BFH values the principles of craftsmanship, storytelling, and innovation, emphasizing the importance of a legacy that is continually shaped by every member of its team.

At present, BFH is expanding its footprint with an exciting new concept that seamlessly blends immersive entertainment, expertly crafted cocktails, thoughtful cuisine, and experiential hospitality—moving beyond the confines of the traditional dining model. Joining the BFH team means becoming part of a vibrant family culture where passion for hospitality and dedication to excellence come together to create memorable experiences for guests. The company fosters a dynamic and inclusive environment that empowers its employees to grow personally and professionally while contributing meaningfully to the brand’s ongoing success.

The General Manager role at Terry Black's BBQ is pivotal to maintaining and advancing the brand's high standard of operations. This position oversees all daily operational functions, ensuring alignment with company standards related to guest service, food quality, and financial performance. The General Manager leads a dedicated management team, fosters their development, and ensures team cohesion to deliver superior customer experiences. This includes managing all aspects of restaurant operations such as staff recruitment, training, scheduling, and performance management. Beyond staff management, the General Manager also takes responsibility for overseeing food preparation, adhering strictly to health, safety, food handling, and hygiene standards to ensure regulatory compliance.

Key responsibilities include guaranteeing customer satisfaction across all touchpoints and addressing any customer complaints with professionalism and courtesy. The role demands astute financial management skills, including estimating food and beverage costs, overseeing inventory, and managing food and supply purchases. The General Manager conducts daily inspections of the restaurant and its equipment to maintain operational standards and coordinates repairs and maintenance as needed. Comprehensive record-keeping and reporting to company leadership form another critical part of the job, ensuring transparency and accountability.

Successful candidates for the General Manager position are expected to be strong leaders with excellent interpersonal, organizational, and time management skills. Familiarity with food handling and restaurant regulations, proficiency with software tools such as Microsoft Office, and a proactive, sales-driven approach are essential. The role requires adaptability, a positive attitude, dynamic leadership, and a focus on creating a winning team culture that continuously seeks improvement in sales and cost of goods. Physical demands include the ability to lift up to 75 pounds and stand for extended periods, often working in fast-paced, high-energy, and sometimes hot and loud environments. Safety is paramount, and appropriate personal protective equipment (PPE) is required.

This position is an excellent opportunity for those who have previous restaurant experience and are eager to take on management responsibilities within a respected Texas culinary institution. BFH offers a unique workplace where tradition meets innovation, making it a compelling choice for hospitality professionals passionate about contributing to a storied Texas legacy.