Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in service and united by a purposeful mission, Aramark is dedicated to delivering exceptional experiences to its clients, partners, communities, and the planet. The company values equal employment opportunity and fosters a diverse, inclusive, and empowering work environment where every employee can flourish both professionally and personally. Aramark's broad reach across numerous industries positions it as a dynamic employer with a focus on innovation, service excellence, and employee development.

We are currently seeking a General Manager to oversee the Food & Nutrition Services Department within a hospital setting. This is a critical leadership position responsible for planning, managing, and guiding multiple contracted services that typically generate $2 million to over $15 million in revenue. The ideal candidate will be a capable operations manager who excels in team leadership, client relations, financial management, and operational efficiency. The General Manager will ensure that daily operations align with client expectations, financial goals, and stringent regulatory requirements.

In this role, you will lead a skilled team to deliver outstanding service to hospital clients and their customers. You will build and nurture strong client and community relationships, continually assessing operational performance and developing innovative strategies for enhancing service delivery, employee satisfaction, and customer experience. Your ability to understand client business needs, interpret contractual obligations, and find opportunities for service improvement will be essential to success.

Financial stewardship is a key component of this role. In partnership with the finance team, you will manage departmental budgets, implement financial controls, and drive initiatives to optimize profitability and productivity. Ensuring compliance with local, state, and federal regulations, as well as Aramark’s own operational standards, including safety and business conduct policies, is imperative. This position demands a proactive, strategic leader who is equally comfortable with hands-on management and high-level operational planning.

This General Manager role at Aramark provides a unique opportunity for experienced professionals to apply their operational expertise within a healthcare environment, make a measurable impact, and grow their leadership capabilities. At Aramark, your contributions help shape not only the success of the business but also the well-being of the communities served. We encourage candidates who are driven by client service excellence, enthusiastic about building and leading teams, and eager to develop and refine their leadership skills in a supportive and purpose-driven organization to apply.

Job Requirements

  • Bachelor's degree preferred
  • Experience in service industry, contract services, or hospitality environment
  • Leadership experience managing operational teams
  • Strong financial management skills
  • Knowledge of local, state, and federal regulations
  • Ability to communicate effectively with diverse stakeholders
  • Proficiency in budget creation and analysis
  • Commitment to safety and compliance standards

Job Qualifications

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • Healthcare experience preferred
  • Ability to focus on client and customer services, entrepreneurship and building and growing a strong business
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Job Criteria

Experience

No experience required


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