Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,900.00 - $68,600.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive pay
Paid Time Off
Health Insurance
Dental Insurance
Paid holidays
Employee Discounts
Retirement Plan

Job Description

Sonic Drive-In is a leading fast-food restaurant chain known for its unique drive-in dining experience, delicious menu offerings, and a commitment to excellent customer service. Established as a prominent player in the quick-service restaurant (QSR) industry, Sonic combines the nostalgic experience of classic drive-in restaurants with modern operational efficiency. Sonic’s culture emphasizes partnership and inclusivity, valuing each team member as a vital contributor to the overall mission of delivering an infinitely more enjoyable food service experience to customers. At Sonic, employees enjoy competitive compensation, the opportunity to develop professionally, and being part of a brand that values fun and dedication alike. The company provides an engaging work environment where team members can thrive, grow, and take pride in their roles, whether they are frontline staff or management professionals.

The position of General Manager at a Sonic Drive-In is a highly visible leadership role responsible for the overall management and success of the drive-in restaurant’s operations. As a General Manager, you lead a diverse team of employees, including assistant managers and frontline staff, to ensure that every customer receives excellent service in a clean, safe, and enjoyable environment. This role demands a proactive leader who can recruit, train, and mentor employees while efficiently managing operational costs and maintaining high standards of food quality and customer service. You will oversee everything from employee scheduling and compensation to inventory management and local marketing efforts. The General Manager acts as the face of the restaurant, resolving guest and employee concerns promptly, enforcing compliance with all company policies and legal regulations, and maintaining all necessary operational records and reports.

This role requires a hands-on approach—occasionally, the General Manager may perform station duties including food preparation, cleaning, and maintenance tasks to uphold Sonic’s operational standards. The work schedule is demanding, typically requiring a minimum of 50 hours per week with irregular hours, including nights, weekends, and holidays. Candidates who succeed in this role possess strong leadership and communication skills, a solid understanding of restaurant management principles, and a commitment to creating a positive and efficient work environment.

The General Manager position is perfect for those who have a passion for restaurant operations, enjoy working in a dynamic team setting, and are eager to deliver remarkable guest experiences. This role offers the opportunity to lead and grow within a supportive and successful company that values its partners and their contributions. If you are a motivated individual with experience in restaurant management, who thrives in a fast-paced environment and enjoys leading others, this opportunity with Sonic Drive-In can be the dream job you never have to wake up from.

Job Requirements

  • High school diploma or equivalent
  • Minimum of three years restaurant management experience
  • Experience running a restaurant shift independently
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge of labor and employment laws
  • Knowledge of health and safety laws
  • Basic computer and math skills
  • Strong communication skills
  • Leadership and problem-solving abilities
  • Ability to work minimum 50 hours per week including nights, weekends, and holidays
  • Physical ability to stand, bend, reach, move, stoop, stretch, and lift up to 50 pounds in a restaurant environment

Job Qualifications

  • High school diploma or equivalent
  • Advanced studies in business, restaurant management, or related fields preferred
  • At least three years of restaurant management experience, preferably in QSR
  • Experience running a restaurant shift without supervision
  • Experience recruiting, interviewing, hiring, and managing employees
  • Knowledge of federal, state, and local labor and employment laws including wage and hour laws, EEO laws, etc.
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, accounting, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Job Duties

  • Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate assistant managers and employees
  • Manage employees' compensation levels pursuant to company guidelines
  • Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
  • Manage opening and/or closing duties
  • Handle and properly escalate guest issues/concerns
  • Handle and properly escalate employee issues/concerns
  • Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
  • Lead regular team meetings to ensure employees are focused on operational standards and guest service
  • Manage and maintain all drive-in recordkeeping
  • Prepare and maintain all necessary operational reports
  • Develop, implement, and manage action plans regarding local marketing and business performance
  • Ensure proper maintenance of drive-in and equipment
  • Supervise and manage vendor performance
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Manage regular cleaning and sanitation duties pursuant to operational standards
  • Regular attendance

Job Criteria

Experience

Mid Level (3-7 years)


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