Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Disability insurance
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, operating across 15 countries and proudly serving millions of guests every day. Rooted in service and united by a shared purpose, Aramark's mission is to do great things for employees, partners, communities, and the planet. The company is committed to providing equal employment opportunity and fosters a culture of inclusion and diversity. The workforce is empowered to grow professionally while making a positive impact through meaningful work that fuels their passions. Aramark operates in dynamic environments spanning food service, hospitality, facility support, custodial services, retail, lodging, transportation, and more, serving a diverse range of clients.
The role of the General Manager at Aramark is pivotal to the success of multiple contracted services generating between 2 to 15 million dollars or more in revenue. This leadership position requires a capable operations manager who oversees the planning, managing, and guiding of contracted services for a client. The General Manager will lead teams dedicated to delivering exceptional service levels aligned with client objectives, operational goals, and customer satisfaction. They must possess a deep understanding of the client's business and excel in building positive relationships to foster long-term partnerships.
A successful General Manager will focus on financial performance by managing budgets in partnership with finance teams and driving operational productivity improvements. This includes recommending methods and resources for service improvement and growth. They will also ensure compliance with all relevant local, state, and federal regulations and maintain associated records and reports. A strong emphasis is placed on safety standards and adherence to Aramark's stringent business conduct policies.
This role requires not only strategic oversight but also hands-on execution management of services. The General Manager will lead a management team and staff to achieve organizational objectives, while continually assessing operations to provide optimal service and to improve employee and customer satisfaction. This position demands entrepreneurship, leadership skills to manage through other managers, and financial savvy to create and manage department budgets and financial controls.
Moreover, individuals in this role are expected to demonstrate interpersonal effectiveness across varying levels of management including senior management and client representatives. They will need to interpret and apply contractual requirements to identify opportunities and operational improvements. Having meaningful experience in the service industry, contract services, or hospitality environment is highly beneficial.
Additionally, the position entails some physical demands such as lifting, bending, pushing, pulling, and extended walking or standing. Uniform usage and Personal Protective Equipment (PPE) may be required based on the specific client site. Aramark offers a dynamic, mission-driven workplace that supports professional growth and values every team member’s contribution to their collective success.
The role of the General Manager at Aramark is pivotal to the success of multiple contracted services generating between 2 to 15 million dollars or more in revenue. This leadership position requires a capable operations manager who oversees the planning, managing, and guiding of contracted services for a client. The General Manager will lead teams dedicated to delivering exceptional service levels aligned with client objectives, operational goals, and customer satisfaction. They must possess a deep understanding of the client's business and excel in building positive relationships to foster long-term partnerships.
A successful General Manager will focus on financial performance by managing budgets in partnership with finance teams and driving operational productivity improvements. This includes recommending methods and resources for service improvement and growth. They will also ensure compliance with all relevant local, state, and federal regulations and maintain associated records and reports. A strong emphasis is placed on safety standards and adherence to Aramark's stringent business conduct policies.
This role requires not only strategic oversight but also hands-on execution management of services. The General Manager will lead a management team and staff to achieve organizational objectives, while continually assessing operations to provide optimal service and to improve employee and customer satisfaction. This position demands entrepreneurship, leadership skills to manage through other managers, and financial savvy to create and manage department budgets and financial controls.
Moreover, individuals in this role are expected to demonstrate interpersonal effectiveness across varying levels of management including senior management and client representatives. They will need to interpret and apply contractual requirements to identify opportunities and operational improvements. Having meaningful experience in the service industry, contract services, or hospitality environment is highly beneficial.
Additionally, the position entails some physical demands such as lifting, bending, pushing, pulling, and extended walking or standing. Uniform usage and Personal Protective Equipment (PPE) may be required based on the specific client site. Aramark offers a dynamic, mission-driven workplace that supports professional growth and values every team member’s contribution to their collective success.
Job Requirements
- Bachelor's degree preferred
- Experience in service industry, contract services, or hospitality
- Proven leadership skills managing through other managers
- Ability to manage budgets and financial controls
- Strong interpersonal and communication skills
- Ability to understand and implement contract requirements
- Physical ability to perform lifting, bending, pushing, pulling, walking, and standing
- Willingness to use uniforms and Personal Protective Equipment (PPE)
Job Qualifications
- Bachelor's degree preferred in Food Service, Hospitality, Facilities, or Business Management
- Ability to focus on client and customer service and build a strong business
- Strong interpersonal skills for communication with clients, senior management, and support staff
- Comfortable reading and implementing contractual requirements and identifying opportunities to address operational issues
- Experience in service industry, contract services, or hospitality environment
- Proven leadership through managing other managers
- Experience creating and managing budgets, financial controls, and analysis
- Experience developing product sales strategies and implementing operational programs and initiatives
Job Duties
- Lead a team providing operational expertise in contracted services with hands-on execution management
- Manage client and community relationships while assessing operations and developing plans to optimize service
- Build, develop, and lead a management team and staff to carry out organizational objectives
- Recommend methods, resources, and implementation for service improvement and growth based on operational needs and contractual obligations
- Partner with finance to manage budgets and design improvements to optimize financial performance and productivity
- Manage compliance with local, state, and federal regulations including maintaining all records and reports
- Ensure compliance with Aramark's operational and safety standards and business conduct policy at all times
Job Criteria
Experience
No experience required
Job Location
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