Job Overview
Compensation
Salary
Range $46,100.00 - $69,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
performance bonuses
Job Description
The hiring establishment is Wendy's, a globally recognized fast-food restaurant chain known for its commitment to quality, service, and cleanliness. Wendy's operates thousands of stores worldwide, offering a variety of delicious menu items including its signature square-shaped hamburgers, fresh salads, and delectable side dishes. Established with a mission to serve high-quality food quickly and efficiently, Wendy's has built a strong reputation for customer satisfaction, innovation, and community involvement. The company is renowned for its dynamic and supportive work environment, fostering opportunities for career growth and skill development in the food service industry.
This job opening is for the position of General Manager at one of Wendy's locations in Flowood, MS. The General Manager plays a critical role in the operational success and profitability of the store, ensuring that it meets and exceeds the company’s standards. This position involves comprehensive responsibilities including staff hiring and training, executing marketing plans, managing budgets, and driving sales growth while maintaining high standards of product quality and customer service. The General Manager is accountable for achieving budgeted sales and controllable cost targets, responding proactively to market conditions and competitor activities, and cultivating a positive work culture that maximizes employee retention and performance.
The role requires strategic planning combined with hands-on management of daily store operations. The General Manager sets store budgets, monitors expenses, and analyzes profit and loss to ensure financial goals are met. Staff management is a vital focus, where the General Manager ensures that crew staffing requirements are met ahead of demand, staffing depth for each shift is maintained, and the management team is developed and supported through ongoing training. Customer satisfaction is emphasized through rigorous quality control, prompt response to complaints, and continuous employee development in areas of quality, service, cleanliness, and safety.
In addition, the General Manager facilitates communication within the store through regular meetings, manages employee relations to reduce turnover, and maintains compliance with company policies and health and safety regulations. Leadership and mentoring are essential components of the position to foster career growth among team members and maintain a motivated workforce. This is a full-time management position, ideally suited for individuals with prior restaurant management experience seeking meaningful responsibilities and the opportunity to influence the store’s success and community presence.
Overall, the General Manager at Wendy's in Flowood, MS, is charged with balancing operational efficiency, financial performance, customer satisfaction, and team leadership. The role offers a dynamic work environment where leadership skills and business acumen are highly valued and rewarded. Candidates should be prepared to engage fully with all aspects of store management, from hands-on operational tasks to strategic decision-making, ensuring that the store not only meets financial benchmarks but also upholds the quality and service excellence that Wendy's customers expect.
This job opening is for the position of General Manager at one of Wendy's locations in Flowood, MS. The General Manager plays a critical role in the operational success and profitability of the store, ensuring that it meets and exceeds the company’s standards. This position involves comprehensive responsibilities including staff hiring and training, executing marketing plans, managing budgets, and driving sales growth while maintaining high standards of product quality and customer service. The General Manager is accountable for achieving budgeted sales and controllable cost targets, responding proactively to market conditions and competitor activities, and cultivating a positive work culture that maximizes employee retention and performance.
The role requires strategic planning combined with hands-on management of daily store operations. The General Manager sets store budgets, monitors expenses, and analyzes profit and loss to ensure financial goals are met. Staff management is a vital focus, where the General Manager ensures that crew staffing requirements are met ahead of demand, staffing depth for each shift is maintained, and the management team is developed and supported through ongoing training. Customer satisfaction is emphasized through rigorous quality control, prompt response to complaints, and continuous employee development in areas of quality, service, cleanliness, and safety.
In addition, the General Manager facilitates communication within the store through regular meetings, manages employee relations to reduce turnover, and maintains compliance with company policies and health and safety regulations. Leadership and mentoring are essential components of the position to foster career growth among team members and maintain a motivated workforce. This is a full-time management position, ideally suited for individuals with prior restaurant management experience seeking meaningful responsibilities and the opportunity to influence the store’s success and community presence.
Overall, the General Manager at Wendy's in Flowood, MS, is charged with balancing operational efficiency, financial performance, customer satisfaction, and team leadership. The role offers a dynamic work environment where leadership skills and business acumen are highly valued and rewarded. Candidates should be prepared to engage fully with all aspects of store management, from hands-on operational tasks to strategic decision-making, ensuring that the store not only meets financial benchmarks but also upholds the quality and service excellence that Wendy's customers expect.
Job Requirements
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- ability to perform all restaurant operations positions and functions
- strong leadership and communication skills
- ability to manage budgets and analyze financial information
- customer service orientation
- commitment to safety and policy compliance
Job Qualifications
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- knowledge of Wendy's operating systems and procedures
- supervisory and training experience
- proficiency in P&L analysis and corrective measures
- strong planning, budgeting, and interviewing skills
- experience in managing performance and employee development
Job Duties
- Meet budgeted sales targets
- set controllable cost targets
- develop and execute local store marketing plan
- manage staffing and ensure adequate crew depth
- train store personnel on quality, service, and cleanliness
- resolve customer complaints promptly
- monitor and control production labor and food costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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