General Manager

CityPickle is a dynamic and rapidly growing sport and lifestyle brand headquartered in New York City, dedicated to spreading the joy of pickleball by providing world-class facilities and experiences to urban communities. The company operates both permanent indoor pickleball clubs as well as high-profile seasonal activations, establishing itself as a leader in the sport's urban expansion. CityPickle's vision centers on promoting health, wellness, and social connection through paddle sports, making it accessible and enjoyable for players of all skill levels. With a strong emphasis on community, innovation, and quality service, CityPickle combines athleticism with lifestyle, creating unique environments where people come together to play, connect, and unwind.

Boca Paddle by CityPickle, scheduled to open in mid-November in Boca Raton, Florida, exemplifies this vision as a premier racquet sports and lifestyle destination. This club redefines how people engage with sports like pickleball and padel by offering exceptional hospitality, vibrant community activities, and best-in-class facilities. Boca Paddle embodies a member-driven experience anchored by outstanding service and a welcoming atmosphere tailored for players and social participants alike.

The General Manager position at Boca Paddle serves as the club's chief executive officer and requires a strategic, entrepreneurial leader with a passion for hospitality and community building. This role is critical in shaping the club's culture, driving business growth, and ensuring a seamless, elevated experience for all members and visitors. Reporting directly to CityPickle's Vice President of Club Operations, the General Manager will oversee all facets of club performance, including programming, membership sales and engagement, events, retail operations, marketing, and facilities management. This leadership role demands a hands-on approach in a fast-paced, high-growth environment, where innovation and operational excellence are top priorities.

As the on-site leader, the General Manager will collaborate closely with CityPickle's corporate team to ensure that Boca Paddle not only meets but exceeds the expectations of its members and community. Key responsibilities include setting strategic goals aligned with the company’s mission, executing effective operational plans for the club's launch and ongoing activities, and maintaining strong relationships with members, partners, and vendors. The position involves managing diverse departments and a large team, fostering a culture of hospitality and accountability.

Given the club's focus on delivering a top-tier sporting and lifestyle experience, the General Manager will also be responsible for coordinating with onsite food and beverage partners to enhance member satisfaction and supporting all events hosted at the facility. Financial oversight is another cornerstone of the role, requiring ongoing monitoring of revenue streams, budgeting, forecasting, and compliance.

To succeed in this role, candidates should bring a minimum of 7 years of progressive leadership experience within sports, entertainment, or hospitality environments, supported by excellent communication and interpersonal skills. The ideal General Manager will be entrepreneurial, creative, and highly adaptable, capable of managing a high-performing team in an environment characterized by rapid growth and change. Integrity, credibility, and dedication to CityPickle’s mission are essential personal attributes. The company offers a competitive salary and comprehensive benefits, alongside the unique opportunity to lead one of the nation’s premier paddle clubs in an innovative and mission-driven workplace committed to diversity, equity, and inclusion.