General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,000.00 - $130,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Known for its commitment to service excellence, innovation, and community engagement, Aramark operates with a mission rooted in service and united by a purpose to make a positive impact on employees, partners, communities, and the planet. The company advocates for equal employment opportunities and values diversity, inclusion, and respect within the workplace. Aramark offers comprehensive benefits and career development opportunities, empowering its workforce to reach their full potential in a supportive environment.

Workplace Hospitality, a division of Aramark, is seeking a General Manager to oversee a premier dining program catering to an executive clientele where luxury, precision, and hospitality excellence are the standard. This unique opportunity involves managing culinary and hospitality operations in a high-profile corporate setting, delivering elevated dining experiences that meet the discerning expectations of guests. The General Manager will play a critical role in leading service excellence, ensuring operational efficiency, and fostering strong client and community relationships within a world-class environment.

This full-time position offers a competitive salary ranging from $120,000 to $130,000 annually, reflecting the seniority and expertise required for the role. Alongside attractive financial compensation, Aramark provides comprehensive benefits including medical, dental, vision insurance, retirement savings plans such as 401(k), paid time off including parental leave and disability coverage, and work/life resources. Benefits vary by location and employee eligibility, contributing to a supportive and rewarding employment experience.

The General Manager will lead a dedicated team, providing operational expertise in contracted services while maintaining hands-on management to ensure smooth daily operations. Responsibilities include building and developing a capable management team to achieve organizational objectives, managing client relationships with constant assessment and planning to optimize service delivery, and driving employee and customer satisfaction. The role demands a strategic approach to service improvement and growth, identifying opportunities within contractual obligations and operational capabilities to improve outcomes.

Financial stewardship is integral to this role, with the General Manager partnering with Finance to manage budgets, optimize financial performance, and increase operational productivity. Compliance with local, state, and federal regulations, along with Aramark's internal standards such as safety policies and the Business Conduct Policy, is mandatory. The role also requires adaptability as job duties may evolve to meet business needs.

Ideal candidates will possess strong interpersonal skills for effective communication with clients, senior management, and support staff, demonstrated experience in the service or hospitality industry, and ability to lead through managers. Experience in contract service environments, budget management, financial controls, and strategic planning for sales and operational initiatives are essential. A Bachelor’s degree in Food Service, Hospitality, Facilities, or Business Management is highly preferred. The physical demands of the role may include lifting, bending, pushing, pulling, extended walking or standing, and may require uniforms or personal protective equipment.

Joining Aramark as a General Manager means becoming part of a culture that values service excellence, diversity, and professional growth. It offers a chance to lead a prestigious dining program in an executive environment that prizes luxury and precision, contributing to outstanding dining experiences and operational success. Potential candidates looking for a challenging, rewarding leadership opportunity in hospitality management will find this role both inspiring and impactful.

Job Requirements

  • Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management highly preferred
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven leadership ability
  • Experience managing budgets and financial controls
  • Strong communication and interpersonal skills
  • Ability to interpret and implement contract requirements
  • Capability to work in physically demanding environments, including lifting, bending, and extended walking or standing
  • Willingness to wear uniforms and personal protective equipment as required

Job Qualifications

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • Ability to focus on client and customer services, entrepreneurship and building and growing a strong business
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

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