General Manager

Tallahassee, FL, USA|

Job Overview

Compensation

Salary

Range $80,000.00 - $95,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

performance bonuses

Training and Development

Job Description

Golden Corral is a leading restaurant company known for its buffet-style dining experience featuring a diverse menu designed to satisfy a broad range of tastes and preferences. With a strong presence across the United States, Golden Corral has built a reputation for providing quality food in a comfortable and friendly atmosphere. The company prides itself on operational excellence and delivering an enjoyable dining experience to all guests. The workplace culture emphasizes teamwork, training, and development to ensure employees are well-equipped to meet customer expectations consistently. As part of its operational approach, Golden Corral maintains strict standards for food safety, cleanliness, service quality, and overall restaurant presentation to ensure customer satisfaction and loyalty. The company continually invests in training programs and leadership development to cultivate a strong management team capable of driving the restaurant's success. Golden Corral embraces innovation and community engagement by implementing national and local marketing programs that align with company goals and enhance visibility in the marketplace.

The General Manager role at Golden Corral is a pivotal management position within the restaurant's operations department, reporting directly to the Director of Operations. This full-time position involves overseeing the daily operations of the restaurant to ensure optimal performance across all departments. The General Manager provides leadership and strategic guidance to various management staff, including the Hospitality Manager, Kitchen Manager, Assistant Managers, Crew Leaders, and Crew Trainers. By fostering a collaborative and high-performing environment, the General Manager ensures that all operational standards are communicated, implemented, and sustained according to Golden Corral's Operations Manual. The role demands strong skills in team development, coaching, performance appraisal, and budget management to drive financial results and a superior dining experience for guests.

Key responsibilities include ensuring the restaurant operates within budget parameters for sales, food, labor, and controllable expenses while managing company assets in compliance with policies and regulatory requirements. The General Manager is also accountable for maintaining health and safety standards, coordinating preventive maintenance for equipment and facilities, and executing national and local marketing programs to boost customer traffic and sales. This position requires acting as a direct support resource by covering front-of-house or back-of-house operations when needed to uphold consistent service quality. The General Manager facilitates regular communication with the restaurant team, manages recruitment and training processes, recognizes employee achievements, and contributes input to the development of the restaurant’s budget.

This role offers an excellent opportunity for experienced restaurant management professionals who have completed relevant business or hospitality degree programs and possess a strong background in multi-unit restaurant leadership. Prior experience within Golden Corral or comparable dining concepts is preferred, along with successful completion of the Golden Corral Manager in Training program. Candidates must possess the physical stamina to meet the demands of the role, including extended periods of standing and walking, as well as handling moderately heavy lifting in a fast-paced environment. This leadership position exemplifies a commitment to driving operational excellence and delivering memorable dining experiences to guests, making it an ideal career opportunity for driven individuals dedicated to the restaurant industry.

Job Requirements

Education and training normally associated with completion of a degree program-business or hospitality
Three to five years experience in managing a restaurant with diversified menu offerings
One-year Golden Corral restaurant management experience as an associate manager is preferred
Successful completion of the Golden Corral Manager in Training Program
Position requires standing and walking for periods of 2-5 hours without a rest break
Task sequencing and the completion of complex administrative responsibilities
Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required
Work environment includes heavy customer contact, working with cooking equipment and slippery walking surfaces
Position is under minimum levels of day-to-day supervision

Job Qualifications

Completion of a business or hospitality degree program
Minimum three to five years restaurant management experience
Preferred one-year experience within Golden Corral as an associate manager
Successful completion of a management training program
Strong leadership and coaching skills
Ability to manage budgets and operational expenses
Knowledge of health and safety regulations
Effective communication and interpersonal abilities
Ability to handle physical demands of the role

Job Duties

Provide leadership to Kitchen Manager, Hospitality Manager and Assistant Managers through training, coaching, performance appraisal and development
Ensure all Golden Corral operations systems are in place for the restaurant in accordance with the Operations Manual
Ensure the restaurant is operated within budget for sales, food, labor and controllable operating expenses
Manage all company assets including financial, facility, and human resources in accordance with company policy and all federal and state regulations
Ensure Restaurant Operations Improvement Process (ROIP) standards are met
Provide coverage for the front of the house or back of the house when the Kitchen Manager or Hospitality Manager is away
Coach Associate Managers and other team members when problems are identified and follow-up to ensure corrections are made
Recruit, select and orient Assistant Managers into Golden Corral utilizing approved selection and interview process
Recognize members of the restaurant team for exemplary performance, length of service awards, 100 Club and other special occasions
Train Crew Leaders, Crew Trainers, Assistant Managers, Kitchen Manager and Hospitality Manager on changes in Golden Corral standards, recipes, marketing promotions and new policies
Train, implement and execute company health and safety programs to ensure a safe environment for team members and guests
Ensure systems are in place to support timely and regular communications to members of the restaurant team
Provide input and assist the Director of Operations in the development of the restaurant’s budget
Ensure that the 17 priorities are maintained and regular preventive equipment maintenance is performed in the restaurant as well as outside of the restaurant including signs, parking lot and landscaping
Execute national restaurant marketing programs and develop and implement local restaurant marketing programs to drive customer counts and sales