
Job Overview
Compensation
Salary
Range $43,700.00 - $65,400.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Employee Discounts
Career Development
Job Description
Wingstop is a leading restaurant chain specializing in deliciously prepared chicken wings with a unique variety of flavorful sauces and seasonings. With a strong presence both nationally and internationally, Wingstop is dedicated to delivering exceptional dining experiences while maintaining a culture that values hard work, creativity, and excellent customer service. As a brand, Wingstop is committed to serving the world flavor, striving to be a favorite destination for wing enthusiasts by providing high-quality products and memorable service in a welcoming environment. The company fosters a team-oriented atmosphere that encourages respect, recognition, and reward, ensuring all team members contribute to its ongoing success and strong reputation in the food service industry.
The General Manager role at Wingstop is a critical leadership position responsible for providing both strategic and tactical direction for the day-to-day operations of the restaurant. This position requires an individual with a passion for food service excellence, team development, and business growth. The General Manager will lead by example, driving sales and profit growth through effective people management and operational oversight. They will be responsible for recruiting, training, and developing a motivated team aligned with Wingstop's mission to Serve the World Flavor. With a salary range of $50,000 to $55,000 plus bonus potential, this full-time role offers an exciting opportunity to work within a dynamic and growing company.
In this role, the General Manager will ensure the restaurant operates smoothly and efficiently while maintaining Wingstop's high standards of safety and cleanliness. They will oversee staffing, scheduling, and team performance to meet customer demand without compromising labor cost efficiency. This manager will also take charge of the restaurant’s financial performance, monitoring budgets, controlling costs, and implementing business plans designed to optimize sales and profitability. Moreover, they will maintain operational standards, address maintenance issues promptly, and communicate effectively across all levels of the restaurant team and the broader organization.
Given the multifaceted nature of the role, a successful General Manager must demonstrate strong leadership abilities, excellent communication skills, and a thorough understanding of restaurant financial management. They will actively foster a positive workplace culture that promotes respect and teamwork, ensuring a high level of employee engagement and customer satisfaction. The role requires the flexibility to work extended hours, including mornings, evenings, weekends, and holidays, to meet the demands of the business. This opportunity is ideal for a motivated individual who thrives in fast-paced environments and is eager to contribute to the continued success of a premier food service brand.
The General Manager role at Wingstop is a critical leadership position responsible for providing both strategic and tactical direction for the day-to-day operations of the restaurant. This position requires an individual with a passion for food service excellence, team development, and business growth. The General Manager will lead by example, driving sales and profit growth through effective people management and operational oversight. They will be responsible for recruiting, training, and developing a motivated team aligned with Wingstop's mission to Serve the World Flavor. With a salary range of $50,000 to $55,000 plus bonus potential, this full-time role offers an exciting opportunity to work within a dynamic and growing company.
In this role, the General Manager will ensure the restaurant operates smoothly and efficiently while maintaining Wingstop's high standards of safety and cleanliness. They will oversee staffing, scheduling, and team performance to meet customer demand without compromising labor cost efficiency. This manager will also take charge of the restaurant’s financial performance, monitoring budgets, controlling costs, and implementing business plans designed to optimize sales and profitability. Moreover, they will maintain operational standards, address maintenance issues promptly, and communicate effectively across all levels of the restaurant team and the broader organization.
Given the multifaceted nature of the role, a successful General Manager must demonstrate strong leadership abilities, excellent communication skills, and a thorough understanding of restaurant financial management. They will actively foster a positive workplace culture that promotes respect and teamwork, ensuring a high level of employee engagement and customer satisfaction. The role requires the flexibility to work extended hours, including mornings, evenings, weekends, and holidays, to meet the demands of the business. This opportunity is ideal for a motivated individual who thrives in fast-paced environments and is eager to contribute to the continued success of a premier food service brand.
Job Requirements
- Minimum of high school diploma or GED
- Some college preferred
- Must be 18 years of age or older
- Proficient in Microsoft Office including Word, Excel and Outlook
- Ability to adapt to new systems quickly
Job Qualifications
- Minimum of 5 plus years of food service, retail or restaurant supervisory experience
- Proficiency in analyzing profit and loss statements
- Ability in recruiting and selecting team members
- Knowledge of labor laws
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution abilities
- Strong leadership skills with ability to manage, train and motivate a diverse crew
- Passionate about hospitality and guest service
- Ability to work 50 to 60 hours per week including varied shifts
- Ability to problem solve and accept feedback
- Ability to set and implement goals
- Ability to measure performance objectively and subjectively
- Ability to cultivate attractive culture
- Ambassador of brand culture and mission
Job Duties
- Staff the restaurant timely and efficiently with carefully selected team
- Ensure the restaurant environment is safe for both team members and guests
- Oversee orientation and onboarding processes
- Write and implement shift leader development and performance plans
- Make final hire and separation decisions
- Create team member schedules considering payroll and overtime costs
- Own the performance of the entire team
- Create a positive culture through respect, recognition and reward
- Audit all facets of operations and provide feedback
- Develop solutions for operational improvements
- Understand and control budget and cost trends
- Create business plans and perform financial analysis
- Control cash, property, product and equipment
- Build sales and control labor and food costs
- Maintain operational standards and handle maintenance issues
- Communicate effectively with the District Manager and team members
- Use company tools to coach, mentor and develop staff
- Ensure compliance with risk management standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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