Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,500.00 - $62,000.00
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality menu, exceptional customer service, and welcoming dining environment. With thousands of locations worldwide, Wendy's continues to be a leader in the quick-service industry by combining fresh ingredients, innovative food offerings, and a commitment to customer satisfaction. Many Wendy's restaurants operate as franchises, ensuring a personalized and community-focused approach at each location. This opportunity is with one of Wendy's many franchisees, who independently determine their own compensation, benefits, and career development programs, which may differ from corporate-owned restaurants.

As a General Manager at Wendy's, you will play a pivotal role in ensuring the success of a designated restaurant by providing visionary leadership and operational oversight. This position involves leading and mentoring a team consisting of Crew Members, Shift Supervisors, and Restaurant Managers to maintain high standards of Quality, Service, and Cleanliness (QSC). You will be responsible for fostering a positive dining experience for customers through rigorous adherence to food safety standards, maximizing sales and profitability, and protecting the Wendy's brand and assets. Your leadership will inspire team members to exceed performance expectations and contribute to the growth of the restaurant both financially and as a workplace that encourages development and advancement.

The General Manager understands that growth is driven by people as much as by financial outcomes. This holistic approach means inspiring your team to embrace the Wendy's spirit, meet and exceed customer expectations consistently, and focus on continuous improvement in all operational aspects. Early identification and correction of problems are crucial to maintaining seamless service, and the ability to manage multiple priorities is essential. You will ensure that the restaurant meets or exceeds company standards each shift and drive marketing participation to boost sales. This role requires a person with excellent interpersonal skills, a strong work ethic, attention to detail, and the ability to balance administrative duties with hands-on leadership in a fast-paced, customer-focused environment.

Wendy's offers competitive pay alongside a comprehensive benefits program that includes a bonus program, sick time, vacation time, and a free meal program for employees. Health insurance options covering medical, dental, and vision care are available, as well as optional insurances such as short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness coverage. The company promotes career advancement with performance evaluations every 12 months and provides uniforms and flexible schedules to support work-life balance. This role is ideal for individuals who are passionate about leadership in the restaurant industry, enjoy mentoring team members, and are eager to contribute to a well-respected, dynamic brand with a global footprint.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or GED
  • one year of restaurant management experience
  • dependable and punctual
  • neat, clean and professional appearance
  • upbeat and engaging personality
  • fluent English-speaking and writing skills
  • highly collaborative nature
  • exhibit a sense of urgency
  • strong work ethic
  • excellent math skills including basic computations and algebra
  • ability to travel to other restaurants and meetings as needed
  • ability to stand for long periods
  • frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • one year of restaurant management experience
  • strong leadership and team development skills
  • excellent communication skills in English
  • ability to work in a fast-paced environment
  • collaborative nature
  • basic math skills including algebra
  • adaptability and problem-solving abilities
  • ability to maintain high cleanliness and food safety standards

Job Duties

  • Provide vision and leadership to crew, shift supervisors and restaurant managers
  • ensure customer expectations are exceeded every visit
  • achieve or exceed business objectives every shift
  • oversee operations for a designated Wendy's restaurant
  • develop and mentor team members
  • monitor and reinforce food safety procedures
  • maximize store sales and profit goals
  • maintain quality, service, and cleanliness standards
  • ensure protection of Wendy's brand and assets
  • inspire team members to exceed performance expectations
  • anticipate and address problems proactively
  • maintain fast and accurate service
  • participate in marketing programs
  • continually improve quality, service, and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


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