General Manager

Cary, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

competitive salary

Quarterly performance incentive program

Paid vacation

paid personal leave

seven paid holidays

Blue Cross Blue Shield Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

401(k) with Company Match

Paid training

Leadership development

Marriott hotel discounts worldwide

Career growth opportunities

Job Description

CMC Hotels has been a leader in the hospitality industry for over 35 years, known for its commitment to exceptional leadership, outstanding guest experiences, and the development of high-performing teams. As a well-established hotel management company, CMC Hotels operates several properties with a focus on promoting from within and fostering career growth among its employees. Their company culture emphasizes servant leadership, operational excellence, and a supportive work environment where associates are valued and encouraged to thrive. The company has built a strong reputation for investing in people and providing the tools necessary to lead successful hotel operations while delivering memorable guest services. Their portfolio includes various hotel brands and locations, reflecting steady expansion and a dedication to excellence in hospitality management.

The Fairfield Inn & Suites Raleigh Cary, part of the Marriott portfolio and managed by CMC Hotels, represents a vibrant and dynamic property that benefits from this legacy. This hotel offers modern accommodations and amenities tailored to business and leisure travelers seeking comfort, convenience, and quality service. Serving as the General Manager of this property means assuming full responsibility for both the day-to-day operations and the long-term success of the hotel. This is a leadership role designed for an experienced individual who is passionate about hospitality and dedicated to creating an exceptional environment for guests and associates alike.

As the General Manager at Fairfield Inn & Suites Raleigh Cary, you will be instrumental in driving the hotel's operational performance, leading the team to achieve financial goals, and maintaining the highest standards of guest satisfaction. Your role involves recruiting, coaching, and developing a motivated leadership team while fostering a culture based on accountability, recognition, and teamwork. You are expected to collaborate with corporate leadership and the Director of Sales to implement strategic sales initiatives and revenue management practices that maximize profitability. Compliance with Marriott brand standards and company policies is crucial to ensure quality assurance, cleanliness, and safety throughout the property.

This position offers the opportunity to lead with purpose and inspire excellence while enjoying a comprehensive benefits package that includes competitive salary, performance incentives, paid time off, comprehensive health insurance options, and opportunities for professional growth. Candidates who bring Marriott brand experience, a solid track record in managing hotel operations, and a passion for developing others will find this role rewarding. The company supports a flexible schedule to meet the demands of hospitality operations, including evenings, weekends, and holidays.

By joining CMC Hotels as a General Manager, you become part of a family that values your contribution, supports your career aspirations, and recognizes your achievements. This is more than a management role; it is a chance to build a fulfilling career in a company committed to growing people and delivering excellence in hospitality. CMC Hotels is also an Equal Opportunity Employer that celebrates diversity in the workplace, ensuring an inclusive environment for all employees.

Job Requirements

Minimum of a high school diploma or equivalent
3-5 years of experience as a hotel General Manager or similar leadership role
experience with Marriott brand standards preferred
proven ability to manage financial performance and operations
excellent interpersonal and communication skills
strong leadership and team-building capabilities
knowledge of revenue management and budgeting
availability to work flexible hours including nights, weekends, and holidays
passion for delivering excellent guest service and team development

Job Qualifications

Minimum of 3-5 years of hotel General Manager experience preferred
Marriott brand experience strongly preferred
proven success leading hotel operations, financial performance, and guest satisfaction
strong understanding of revenue management, budgeting, forecasting, and labor management
demonstrated ability to recruit, coach, mentor, and retain exceptional teams
outstanding communication and relationship-building skills
strong problem-solving and decision-making abilities
passion for hospitality and creating memorable guest experiences
ability to work a flexible schedule including evenings, weekends, and holidays as business demands

Job Duties

Lead daily hotel operations while ensuring exceptional guest satisfaction
recruit, hire, coach, and develop a high-performing leadership team
foster an engaging culture built on accountability, recognition, and teamwork
drive revenue growth while maximizing profitability
analyze financial performance, forecasting, labor productivity, and operating expenses
develop and execute strategic sales and revenue initiatives with the Director of Sales
ensure compliance with Marriott brand standards and company operating procedures
maintain outstanding quality assurance, cleanliness, and guest service scores
champion associate engagement, retention, and professional development
build strong relationships within the local community to increase hotel visibility
lead by example through active involvement with guests and associates
ensure a safe, secure, and well-maintained property
collaborate with corporate leadership to achieve company goals and long-term success