Job Overview
Compensation
Salary
Range $39,300.00 - $58,700.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development programs
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, service, and cleanliness. Established with the goal of delivering fresh, made-to-order meals, Wendy's has been a leader in the quick-service restaurant industry, emphasizing superior customer experience and operational excellence. The company fosters an environment that supports growth, teamwork, and community involvement, making it a preferred employer for individuals passionate about the food service industry and leadership.
The General Manager role at Wendy's in Madison, MS, is a critical leadership position responsible for driving the overall success of the store. This position involves executing comprehensive store plans to meet and exceed established sales targets, local marketing initiatives, and profitability goals. The General Manager will lead staffing efforts, ensuring personnel training aligns with company standards and operational procedures. This role demands a hands-on approach to managing daily operations, maintaining superior customer satisfaction, and adhering to quality, service, and cleanliness standards.
The ideal candidate will oversee budgeting and cost control, responding proactively to market conditions and competitor activities to protect and grow the store's market share. Managing and mentoring the management team and crew is a significant responsibility, requiring effective communication and leadership to foster a productive work environment. The General Manager will also be tasked with maintaining compliance with company policies, safety regulations, and legal requirements while ensuring the store operates smoothly and efficiently.
This full-time position provides a challenging yet rewarding career opportunity for professionals with management experience in the restaurant industry. The role demands strong knowledge of Wendy's operational systems, a strategic mindset for planning and budgeting, and excellent interpersonal skills for managing employee relations and customer interactions. The General Manager will play a vital role in sustaining Wendy's reputation for excellence and contributing to the brand's growth in the local market. Salary details are typically competitive and commensurate with experience, reflecting the importance of this leadership role within the organization.
The General Manager role at Wendy's in Madison, MS, is a critical leadership position responsible for driving the overall success of the store. This position involves executing comprehensive store plans to meet and exceed established sales targets, local marketing initiatives, and profitability goals. The General Manager will lead staffing efforts, ensuring personnel training aligns with company standards and operational procedures. This role demands a hands-on approach to managing daily operations, maintaining superior customer satisfaction, and adhering to quality, service, and cleanliness standards.
The ideal candidate will oversee budgeting and cost control, responding proactively to market conditions and competitor activities to protect and grow the store's market share. Managing and mentoring the management team and crew is a significant responsibility, requiring effective communication and leadership to foster a productive work environment. The General Manager will also be tasked with maintaining compliance with company policies, safety regulations, and legal requirements while ensuring the store operates smoothly and efficiently.
This full-time position provides a challenging yet rewarding career opportunity for professionals with management experience in the restaurant industry. The role demands strong knowledge of Wendy's operational systems, a strategic mindset for planning and budgeting, and excellent interpersonal skills for managing employee relations and customer interactions. The General Manager will play a vital role in sustaining Wendy's reputation for excellence and contributing to the brand's growth in the local market. Salary details are typically competitive and commensurate with experience, reflecting the importance of this leadership role within the organization.
Job Requirements
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- Ability to perform all restaurant operations positions/functions
- Strong leadership and communication skills
- Proficiency in budgeting and financial analysis
- Knowledge of company policies and safety regulations
- Ability to manage and mentor staff effectively
- Commitment to customer satisfaction
- Skilled in conflict resolution and problem-solving
Job Qualifications
- College degree or equivalent experience in operations
- 1-2 years management or operations experience in the restaurant industry
- Knowledge of Wendy's operating systems and procedures
- Knowledge of P&L analysis and corrective measures
- Strong supervisory and planning skills
- Experience in interviewing and training practices
- Ability to perform all restaurant operations positions/functions
Job Duties
- Meets budgeted sales targets
- Sets controllable cost targets
- Meets controllable cost targets
- Develops and executes local store marketing plans
- Responds to competitor activities
- Develops and executes plans to improve sales and profits
- Sets and meets monthly store budget goals
- Communicates budget variances
- Reviews and analyzes P&L information
- Determines staffing requirements
- Trains store personnel in quality, service, and cleanliness
- Resolves customer complaints promptly
- Manages production labor control and food cost control
- Maintains store cleanliness
- Trains and develops managers and crew
- Conducts performance reviews and takes corrective actions
- Maintains compliance with company policies and safety standards
- Manages employee relations and retains talent
- Oversees maintenance and equipment calibration
- Conducts management meetings and reports
- Implements store operational plans
- Ensures store inventory levels
- Manages grievance processes
- Conducts exit interviews
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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