General Manager

Dave & Buster's Inc. / Main Event Entertainment is a leading player in the hospitality and entertainment industry, known for its vibrant and dynamic environment that combines dining with interactive games and entertainment. With two well-recognized brands operating under one roof, Dave & Buster's and Main Event Entertainment, the company offers an exciting and energetic atmosphere for both guests and employees alike. The company prides itself on a culture of fun while maintaining high standards of operational excellence and guest satisfaction. As an equal opportunity employer that participates in E-Verify in states where required, Dave & Buster's Inc. / Main Event Entertainment demonstrates a commitment to fair hiring practices and workplace diversity.

The General Manager role at Dave & Buster's Inc. / Main Event Entertainment is a crucial leadership position responsible for driving business success through strong operational oversight and team development. This full-time role offers a competitive salary range from $81,299 to $95,646 annually, reflecting the importance and demands of the position. The General Manager inspires and fosters accountability throughout the team while upholding the company's unique culture of fun. The person in this role must demonstrate strong leadership skills, proactive problem solving, and business acumen to meet financial goals and maintain a safe and enjoyable environment for guests and staff.

This position requires a hands-on approach to managing day-to-day operations, including inventory control, cost management, staffing, employee motivation, customer service excellence, and adherence to safety regulations. The General Manager oversees all facets of the venue from food and beverage services to entertainment options and property management. With long working hours averaging 50 hours per week and physically demanding shifts involving extensive walking, this role suits an energetic and resilient leader ready to take on high-volume business days with over $100K in sales.

The General Manager is expected to develop and maintain positive employee relations, delegating managerial duties efficiently while promoting team morale and engagement. They analyze financial reports and create action plans to boost revenue, control expenses, and meet annual budget goals. Ensuring appropriate staffing levels and management coverage to deliver an unparalleled guest experience is a top priority, along with maintaining compliance with health and safety regulations and labor laws relevant to the restaurant and entertainment industry.

This leadership role offers substantial opportunities for career growth within a fun and supportive environment staffed by a large leadership team to provide ample managerial support. Additional benefits such as quarterly bonuses, health and dental insurance, 401K matching, free food and gameplay, and employee assistance programs highlight the company’s dedication to employee well-being and satisfaction. With two entertainment brands housed together, there are double the opportunities for professional development and cross-brand leadership experiences.

In summary, the General Manager role at Dave & Buster's Inc. / Main Event Entertainment is a high-impact management position ideal for an experienced hospitality professional who thrives in a fast-paced, people-focused environment and is passionate about creating memorable guest experiences while driving profitable operations. The combination of operational responsibility, leadership, and a culture committed to fun makes this a uniquely rewarding career opportunity.