Job Overview
Employment Type
Full-time
Compensation
Salary
Range $120,000.00 - $128,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
work/life resources
retirement savings plan
Paid parental leave
Disability Coverage
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. The company is committed to delivering exceptional service through its dedicated workforce while maintaining a strong focus on diversity, equity, and inclusion. Rooted in service and united by a shared purpose, Aramark continually strives to make a positive impact on its employees, clients, communities, and the environment. At its core, Aramark believes that a fulfilling career should help individuals develop their talents, fuel their passions, and empower their professional growth, offering a dynamic and supportive work environment where employees can thrive.
The General Manager role at Aramark is a critical leadership position responsible for overseeing multiple contracted services with annual revenues typically ranging between $2 million and $15 million or more. These services may include food service, facility support, custodial services, retail operations, lodging, transportation, and other client-specific offerings. As a General Manager, you will plan, manage, and guide operational teams with the goal of meeting and exceeding both financial and operational benchmarks. This role demands strong hands-on leadership and operational expertise, as well as the ability to build and maintain robust client and community relationships. Financial accountability, safety compliance, and a focus on customer satisfaction are paramount in driving successful outcomes.
This position offers a salary range from $120,000 to $128,000, reflecting the good faith and reasonable compensation estimate by Aramark at the time of posting. Aramark provides comprehensive benefits packages to eligible employees, including medical, dental, vision coverage, and work-life resources. Additional benefits may include retirement savings plans like 401(k), paid parental leave, disability coverage, and paid time off, which vary by location and individual eligibility.
As a General Manager, you will lead a team of professionals who execute the vision and operational strategies required to deliver exceptional contracted services. Your responsibilities include building and developing a capable management team and staff that align with organizational objectives, assessing and improving service delivery, managing budgets in partnership with financial teams, and ensuring strict compliance with all regulatory and company standards. The role requires savvy interpersonal communication skills to engage effectively with clients, senior management, and support staff, along with a deep understanding of contract requirements that influence operational decisions and opportunities.
At Aramark, the ability to adapt and embrace new challenges is vital. The General Manager role may involve physical demands like lifting, bending, pushing, pulling, and extended standing or walking. Personal protective equipment (PPE) and uniforms may also be required. Aramark values employees who are entrepreneurial, customer-focused, and committed to delivering outstanding service while fostering a positive work environment. This dynamic leadership role is ideal for those with experience in service industries, contract services, hospitality, or related fields, who thrive in a fast-paced and customer-centric setting.
The General Manager role at Aramark is a critical leadership position responsible for overseeing multiple contracted services with annual revenues typically ranging between $2 million and $15 million or more. These services may include food service, facility support, custodial services, retail operations, lodging, transportation, and other client-specific offerings. As a General Manager, you will plan, manage, and guide operational teams with the goal of meeting and exceeding both financial and operational benchmarks. This role demands strong hands-on leadership and operational expertise, as well as the ability to build and maintain robust client and community relationships. Financial accountability, safety compliance, and a focus on customer satisfaction are paramount in driving successful outcomes.
This position offers a salary range from $120,000 to $128,000, reflecting the good faith and reasonable compensation estimate by Aramark at the time of posting. Aramark provides comprehensive benefits packages to eligible employees, including medical, dental, vision coverage, and work-life resources. Additional benefits may include retirement savings plans like 401(k), paid parental leave, disability coverage, and paid time off, which vary by location and individual eligibility.
As a General Manager, you will lead a team of professionals who execute the vision and operational strategies required to deliver exceptional contracted services. Your responsibilities include building and developing a capable management team and staff that align with organizational objectives, assessing and improving service delivery, managing budgets in partnership with financial teams, and ensuring strict compliance with all regulatory and company standards. The role requires savvy interpersonal communication skills to engage effectively with clients, senior management, and support staff, along with a deep understanding of contract requirements that influence operational decisions and opportunities.
At Aramark, the ability to adapt and embrace new challenges is vital. The General Manager role may involve physical demands like lifting, bending, pushing, pulling, and extended standing or walking. Personal protective equipment (PPE) and uniforms may also be required. Aramark values employees who are entrepreneurial, customer-focused, and committed to delivering outstanding service while fostering a positive work environment. This dynamic leadership role is ideal for those with experience in service industries, contract services, hospitality, or related fields, who thrive in a fast-paced and customer-centric setting.
Job Requirements
- Bachelor's degree preferred
- experience in service industry, contract services, or hospitality
- strong leadership and management skills
- knowledge of budgeting and financial controls
- excellent interpersonal and communication skills
- ability to interpret and implement contract requirements
- willingness to meet physical demands including lifting, bending, pushing, pulling, walking, and standing
- able to comply with safety standards and wear personal protective equipment when required
Job Qualifications
- Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
- ability to focus on client and customer services, entrepreneurship and building and growing a strong business
- savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- meaningful experience in service industry, contract services, or hospitality environment
- proven ability leading through other managers
- experience in creating and managing a department budget, financial controls and analysis
- experience crafting product sales strategies and implementing operational programs and initiatives
Job Duties
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
- manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
- builds, develops, and leads a management team and staff capable of carrying out organizational objectives
- recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
- in partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
- manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
- ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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