Job Overview
Compensation
Salary
Range $55,000.00 - $64,000.00
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
flexible schedule
performance bonuses
Job Description
The hiring company is a renowned restaurant brand that operates multiple locations, well-known for its commitment to quality food and exceptional customer service. This establishment prides itself on maintaining high standards of cleanliness, safety, and food quality, aiming to offer an outstanding dining experience to all its customers. The brand is deeply rooted in community involvement and promotes a culture that values professionalism, teamwork, and continuous growth. Being part of this organization means joining a team that is passionate about delivering excellence, both in terms of the food served and the overall customer experience. This restaurant chain provides a dynamic and fast-paced working environment, ideal for individuals ready to take on challenges and grow their careers in the hospitality industry.
The available position is for a General Manager who will play a crucial role in overseeing the day-to-day operations at an assigned location. This role is pivotal in enforcing company policies, guiding the management team, and ensuring that all aspects of the restaurant run smoothly and efficiently. The General Manager will be responsible for meeting or exceeding company goals and metrics, such as labor cost control, food cost goals, and overall operational standards. This leadership position requires a proactive individual with strong decision-making skills who can inspire and develop staff to achieve high performance and excellent service standards. The General Manager is expected to foster a positive work environment, motivate employees, and create memorable guest experiences that exceed expectations. Additionally, this role includes administrative responsibilities such as inventory management, scheduling, marketing promotion implementation, and ensuring adherence to safety and security policies.
This position requires a dedicated leader who is willing to undergo an extensive Manager in Training program lasting 8-10 weeks, totaling 360 hours, to fully prepare for the responsibilities. Training may require travel to certified training locations to gain comprehensive knowledge about the role. The ideal candidate will have previous restaurant management experience and demonstrate outstanding interpersonal, organizational, and leadership skills. Reliability, professionalism, and the ability to thrive in a fast-changing environment are essential. The General Manager will be expected to work nights and weekends and commit to a 50+ hour workweek. Physical demands include the ability to lift up to 50 lbs. This position offers an excellent opportunity for career advancement within a respected brand dedicated to employee growth and success.
The available position is for a General Manager who will play a crucial role in overseeing the day-to-day operations at an assigned location. This role is pivotal in enforcing company policies, guiding the management team, and ensuring that all aspects of the restaurant run smoothly and efficiently. The General Manager will be responsible for meeting or exceeding company goals and metrics, such as labor cost control, food cost goals, and overall operational standards. This leadership position requires a proactive individual with strong decision-making skills who can inspire and develop staff to achieve high performance and excellent service standards. The General Manager is expected to foster a positive work environment, motivate employees, and create memorable guest experiences that exceed expectations. Additionally, this role includes administrative responsibilities such as inventory management, scheduling, marketing promotion implementation, and ensuring adherence to safety and security policies.
This position requires a dedicated leader who is willing to undergo an extensive Manager in Training program lasting 8-10 weeks, totaling 360 hours, to fully prepare for the responsibilities. Training may require travel to certified training locations to gain comprehensive knowledge about the role. The ideal candidate will have previous restaurant management experience and demonstrate outstanding interpersonal, organizational, and leadership skills. Reliability, professionalism, and the ability to thrive in a fast-changing environment are essential. The General Manager will be expected to work nights and weekends and commit to a 50+ hour workweek. Physical demands include the ability to lift up to 50 lbs. This position offers an excellent opportunity for career advancement within a respected brand dedicated to employee growth and success.
Job Requirements
- Mandatory requirement - upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position
- You must successfully complete training before assuming role as a General Manager
- Reliable transportation
- Must be able to work nights and weekends
- Extremely professional appearance
- Take the initiative
- Ability to handle multiple tasks
- 50+ hour work week
- Must be able to lift up to 50 lbs
- Meet labor goals (determined by store sales)
- Meet food cost goals (determined by store sales)
- Be involved in the local community
Job Qualifications
- Restaurant management experience preferred
- Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
- Ability to work in a fast paced, ever-changing environment
- Excellent time management skills
- Demonstrated ability to creatively organize and expand business opportunities
- Desire to take ownership and increase weekly sales
Job Duties
- Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved
- Implement and enforce company policies and procedures
- Provide direction to management team and staff to achieve restaurant goals
- Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to employees and assess performance on an ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals (following the scheduling template based on store sales)
- Train and coach staff on customer services principles and practices
- Follow KRG's and Jersey Mike's Subs policies and procedures, including those for cash handling and safety/security
- Implement new marketing promotions
- Conduct staff and weekly meetings
- Identify employee weaknesses and retrain as necessary
- Efficient in administrative duties: weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor
Job Location
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