General Manager

Drury Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences across its portfolio of hotels. Established with a clear vision to offer outstanding service and superior accommodations, Drury Hotels has earned a reputation for excellence in the lodging industry. The company is committed to fostering a supportive and engaging work environment where team members feel valued and empowered to grow their careers. Recognized as one of Newsweek's America's Greatest Workplaces in 2025, Drury Hotels places a strong emphasis on work-life balance, career development, and employee well-being, offering comprehensive benefits such as flexible scheduling, paid time off, hotel discounts, and medical coverage. Located at 415 West W.T. Harris Blvd. in Charlotte, North Carolina, this particular property embodies the company's dedication to quality and guest satisfaction.

The role open is for a General Manager position within the Drury Hotels operations leadership team. As a General Manager, you will have the unique opportunity to lead all aspects of hotel operations, ensuring top-tier guest service and optimal business performance. Your leadership will be essential in recruiting, training, and developing hotel team members, nurturing their career growth while promoting a culture of excellence. You will be responsible for meeting critical business metrics, including quality, service, profitability, and team engagement, and assisting in the development and management of the annual hotel operating budget.

This role demands a proactive and strategic leader who applies strong critical thinking skills to navigate operational challenges and continuously improve hotel performance. You will serve as a role model for quality assurance, leading by example to meet or exceed established benchmarks consistently. Passion for hospitality and exceeding guest expectations are vital, as is a background in hotel management or similar supervisory experience. The General Manager position offers eligibility for semi-annual performance bonuses based on hotel and company results, reinforcing a shared commitment to success. This full-time opportunity invites motivated, service-oriented professionals to join a company that celebrates its people and fosters an environment where employees belong today and tomorrow.