Job Overview
Compensation
Salary
Range $95,000.00 - $110,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid parental leave
Disability Coverage
Paid Time Off
Job Description
Healthcare+ is seeking an experienced General Manager to join their dynamic team at UI Health located in Chicago, IL. Healthcare+ operates as a crucial part of Aramark, a global leader in food, facilities, and uniform services. Aramark serves millions of guests daily across 15 countries by providing innovative food and facility management solutions. The company is recognized for its commitment to service, sustainability, and creating a strong culture of inclusion where every employee is valued and respected. With a rich history of excellence and a forward-looking approach, Aramark empowers its employees to grow personally and professionally while delivering exceptional service to clients.
UI Health is a premier healthcare institution in Chicago, known for its commitment to community-centered healthcare and clinical excellence. The role of General Manager at UI Health involves overseeing multiple contracted services including food service, facility support, custodial services, retail, lodging, transportation, and more. This is a leadership position tasked with the responsibility of planning, managing, and guiding various operational teams to ensure that client objectives, operating and financial goals, and customer expectations are consistently met and exceeded.
In this role, the General Manager will work closely with Aramark’s teams and the client to deliver operational expertise through hands-on execution. This position is integral to maintaining and enhancing the quality of services delivered to UI Health, ensuring a great experience for both patients and staff. The role demands the ability to build and lead a capable management team and staff, continuously assess operational performance, and develop strategic plans that drive service improvement and growth. The General Manager will also partner with finance teams to manage budgets effectively, optimize operational productivity, and ensure compliance with all local, state, and federal regulations as well as Aramark’s safety policies and business conduct standards.
This role offers a salaried compensation ranging between $95,000 and $110,000, reflecting the importance of the position within the organization. Aramark offers a comprehensive benefits package that includes medical, dental, vision coverage, work/life resources, retirement plans such as a 401(k), paid parental leave, disability coverage, and paid time off. These benefits vary based on location and employee eligibility but are designed to support and enhance employee well-being and satisfaction.
The position requires an individual with strong leadership skills, financial acumen, and a passion for customer service and operational excellence. Candidates should be comfortable navigating contractual obligations while developing innovative solutions to improve service and efficiency within a healthcare environment. The role also demands interpersonal savvy to maintain positive relationships with clients, senior management, and team members.
Aramark prides itself on offering an inclusive workplace where employees from all backgrounds can thrive. The company continuously evolves its practices to support diversity, equity, and inclusion, making it a workplace of choice for professionals seeking meaningful careers in the service and hospitality sectors. By joining Aramark at UI Health, the General Manager will contribute to an organization that values ethical business practices, employee development, and community engagement. This role not only offers the opportunity to lead in a complex operational environment but also to make a tangible difference by delivering excellent service in an essential healthcare setting.
UI Health is a premier healthcare institution in Chicago, known for its commitment to community-centered healthcare and clinical excellence. The role of General Manager at UI Health involves overseeing multiple contracted services including food service, facility support, custodial services, retail, lodging, transportation, and more. This is a leadership position tasked with the responsibility of planning, managing, and guiding various operational teams to ensure that client objectives, operating and financial goals, and customer expectations are consistently met and exceeded.
In this role, the General Manager will work closely with Aramark’s teams and the client to deliver operational expertise through hands-on execution. This position is integral to maintaining and enhancing the quality of services delivered to UI Health, ensuring a great experience for both patients and staff. The role demands the ability to build and lead a capable management team and staff, continuously assess operational performance, and develop strategic plans that drive service improvement and growth. The General Manager will also partner with finance teams to manage budgets effectively, optimize operational productivity, and ensure compliance with all local, state, and federal regulations as well as Aramark’s safety policies and business conduct standards.
This role offers a salaried compensation ranging between $95,000 and $110,000, reflecting the importance of the position within the organization. Aramark offers a comprehensive benefits package that includes medical, dental, vision coverage, work/life resources, retirement plans such as a 401(k), paid parental leave, disability coverage, and paid time off. These benefits vary based on location and employee eligibility but are designed to support and enhance employee well-being and satisfaction.
The position requires an individual with strong leadership skills, financial acumen, and a passion for customer service and operational excellence. Candidates should be comfortable navigating contractual obligations while developing innovative solutions to improve service and efficiency within a healthcare environment. The role also demands interpersonal savvy to maintain positive relationships with clients, senior management, and team members.
Aramark prides itself on offering an inclusive workplace where employees from all backgrounds can thrive. The company continuously evolves its practices to support diversity, equity, and inclusion, making it a workplace of choice for professionals seeking meaningful careers in the service and hospitality sectors. By joining Aramark at UI Health, the General Manager will contribute to an organization that values ethical business practices, employee development, and community engagement. This role not only offers the opportunity to lead in a complex operational environment but also to make a tangible difference by delivering excellent service in an essential healthcare setting.
Job Requirements
- Bachelor's degree preferred
- Experience in service industry, contract services, or hospitality environment
- Strong leadership skills
- Budget management experience
- Knowledge of contractual requirements
- Excellent communication skills
- Ability to build and lead teams
- Compliance with regulations
- Physical capability including lifting, bending, pushing, pulling, standing and walking
- Willingness to use personal protective equipment if required
Job Qualifications
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
- Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven ability leading through other managers
- Experience in creating and managing a department budget, financial controls and analysis
- Experience crafting product sales strategies and implementing operational programs and initiatives
Job Duties
- Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
- Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
- Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
- Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
- In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
- Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
- Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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