
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a prominent hospitality company specializing in providing affordable, extended-stay accommodations across the United States. Known for delivering exceptional customer service, comfort, and convenience, InTown Suites caters primarily to travelers seeking longer-term housing solutions with a focus on clean, safe, and well-maintained properties. The company is committed to fostering a positive work environment where employees are passionate about their roles and motivated to contribute to the business's success. With a reputation for integrity and dedication, InTown Suites stands out in the extended stay hotel industry by valuing both guests and team members equally.\n\nThe General Manager position at InTown Suites is an exciting opportunity to lead one of the company’s individual properties located at 1951 Central Florida Parkway, Orlando, Florida. This role is vital in ensuring daily operational excellence, overseeing financial performance, and maintaining the physical condition of the property. The General Manager acts as the key leader on site, responsible for creating an environment that guests find welcoming and employees find motivating. The role demands a combination of strong management skills, salesmanship, and a thorough understanding of the local market and competitive landscape.\n\nAs General Manager, the individual will be tasked with directing all aspects of property operations, including front office management, guest services, staff recruitment and development, and financial oversight. The position requires a proactive approach to maximizing revenue through pricing strategy and local marketing initiatives. Additionally, the General Manager must ensure compliance with corporate operational procedures and maintain strict adherence to safety standards, property maintenance, and capital expenditure planning. This role plays a crucial part not only in day-to-day operations but also in strategic planning and growth, contributing to the overall success and reputation of the property and the company.\n\nWith a focus on leadership, communication, and problem-solving skills, the ideal candidate will manage a diverse team while driving operational efficiencies and fostering a culture of excellence. They will engage with local government authorities, oversee life and safety inspections, and collaborate with corporate leadership on budget preparation and performance analysis. The position demands flexibility, a strong work ethic, and an ability to handle multiple responsibilities often in stressful situations. It offers career growth opportunities, competitive compensation, and comprehensive benefits, making it a rewarding role for an experienced hospitality professional dedicated to excellence in property management.
Job Requirements
- Possess a valid driver’s license
- Have current auto insurance and a functioning automobile
- Read, speak, write and understand English
- Ability to interpret reports and internal hotel information
- Sufficient mathematical skills for forecasts and reports
- Ability to manage front office operations and staff
- Ability and flexibility to work long hours
- Ability to handle multiple activities often under stress
- Ability to organize work and others
- Ability to make effective judgments on front office operations
- Ability to communicate effectively
Job Qualifications
- Any combination of education and experience equivalent to graduation from high school
- High school diploma preferred but not required
- Minimum 3 years’ management experience
- Supervisory experience
- Ability to compose and express clear thoughts
- Knowledge of front office and related department operations and guest relations
- Proficient problem-solving and effective cost control skills
- General computer proficiency
- Ability to work long hours and manage multiple activities in stressful situations
- Strong organizational skills
- Ability to make effective judgments and solve operational problems
Job Duties
- Recruit, interview and hire all property staff
- Train, develop and support property staff
- Manage office operations including guest check-in/check-out, money control, bookkeeping and payroll
- Ensure and provide excellent guest service
- Develop expertise on computer operating systems
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with capital projects
- Address life/safety and inspection issues
- Notify supervisor of guest concerns
- Maximize financial performance through revenue management and pricing
- Meet budgets through P&L analysis and cost control
- Assist in preparing annual budgets
- Monitor competitors and drive sales through local marketing
- Develop and maintain relationships with local governmental authorities
- Assist in recruitment and training of other general managers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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