Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,500.00 - $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Life insurance
Job Description
Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and quick-service dining experience. Established in 1954, Burger King has grown into one of the largest and most popular quick-service restaurant brands worldwide, serving millions of customers every day. The company prides itself on delivering high-quality food, excellent customer service, and a welcoming environment. With numerous locations across the globe, Burger King continues to expand its presence while maintaining a commitment to operational excellence and innovation in the foodservice industry.\n\nThe role of the General Manager at Burger King is pivotal in ensuring the smooth operation and success of a single restaurant location. The General Manager is responsible for overseeing daily operations, managing a team of 10-45 employees, and driving key performance metrics such as guest satisfaction, sales growth, profitability, and employee retention. This position requires a highly motivated leader who can foster a positive work environment and inspire the team to achieve company goals. The General Manager leads the restaurant management team, including Assistant Managers and Shift Coordinators, and works closely with the District Manager to ensure compliance with Burger King's operational standards and policies.\n\nThe General Manager's duties encompass a broad range of responsibilities, including maintaining high standards of food quality, ensuring cleanliness and organization of the restaurant, managing inventory and purchasing, and adhering to financial controls such as budgets and profit and loss statements. Additionally, the General Manager plays a crucial role in recruiting, training, and developing team members to build a capable and efficient workforce. The position demands strong operational knowledge, excellent communication skills, and the ability to handle multiple tasks simultaneously under pressure.\n\nTo succeed in this role, the ideal candidate must demonstrate proficiency in customer relations, staff management, inventory control, financial analysis, and compliance with company policies and procedures. The General Manager must also be adaptable, willing to work irregular or extended shifts, including evenings, weekends, and holidays, to meet the demands of the restaurant. Burger King values managers who are proactive in problem-solving, capable of managing labor costs effectively, and committed to providing an exceptional guest experience. This position not only involves overseeing daily operations but also contributing to marketing efforts, maintaining equipment and premises through preventative maintenance, and ensuring workplace safety and security.\n\nThis comprehensive role is critical to the ongoing success and reputation of Burger King locations, requiring a dynamic leader who can balance operational efficiency with employee engagement and customer satisfaction. As a General Manager, you will have the opportunity to develop your leadership skills while driving the growth and profitability of the restaurant. This role offers the chance to be part of a well-established brand with a strong commitment to quality and community, making it an ideal career choice for individuals passionate about the foodservice industry and management excellence.
Job Requirements
- Must be 18 years of age or older
- has an automobile with the required insurance coverage available to drive for the company
- valid driver's license
- 1-2 years of restaurant management experience
- complete all internal certification programs
Job Qualifications
- Excellent oral and written communication and interpersonal skills
- professional personal appearance
- ability to organize and prioritize various duties and work under pressures of deadlines
- ability to resolve problem situations immediately
- ability to develop execute and follow-up on action plans and management developmental plans
- ability to construct and work within a budget
- ability to read write analyze and interpret general business reports
- ability to apply mathematical concepts such as fractions percentages ratios and proportions to practical situations
- ability to interpret a variety of instructions furnished in written oral diagram or schedule form
- ability to use a computer and calculator
- ability to work flexible hours including days evenings weekends and holidays
- ability to work 50 to 65 hours per week up to six days a week
Job Duties
- Operate the restaurant in an efficient manner always promoting friendly service and high-quality food
- maintain all areas of the restaurant clean sanitized organized and running smoothly and communicate any special needs to the district manager
- exhibit a high degree of awareness in customer relations and satisfaction and promote the same to all team members
- recruit interview and hire or approve the hiring of all hourly team members
- responsible for all I-9 form compliance with all employees hired
- properly train and or ascertain that all personnel are properly trained
- monitor product inventory ensuring all items are dated and planning proper stock rotation and maintaining constant control of the various storage facilities
- complete daily weekly and period end inventory count and forms
- purchase and receive all items and check each invoice for accuracy
- process all administrative forms invoices and necessary paperwork and process as instructed by district manager
- adhere to specific production standards and procedures to obtain both uniform product quality and food cost control
- responsible for weekly scheduling of all personnel and assigning employees to specific duties
- properly and effectively manage all labor costs
- full understanding of P and Ls to effectively run operations
- in store marketing ie scripting guidelines being followed all promotional materials are properly displayed in a timely manner and in good condition
- public relations carry out any and all public relations assignment made by the company
- implement and maintain preventative maintenance program for all equipment property and the premises
- maintain proper security and follow security policy guidelines in all areas of restaurant
- carry out all operational procedures as outlined in the manual of operations employee handbook and training manuals
- actively assist in planning organizing and participating in any required capacity towards the achievement of company goals
- ensure all employees follow the cash procedures as outlined in the company's cash policy
- maintain required computer and operating reports
- complete proper shift-change procedures
- be proficient on every team member position in a burger king restaurant
- complete timely and accurate performance reviews on all employees according to company guidelines
- responsible for following the company's policies when counseling documenting or discharging employees
- maintain established speed of service standards
- ensure all employees comply with established uniform and personal appearance requirements
- forecast sales and product production and labor needs
- ensure employees comply with all policies and procedures of the company
- make guests feel special
- other duties as assigned by the general manager district manager or officer director of the company
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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