Job Overview

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Compensation

Salary
Range $50,000.00 - $70,000.00
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Benefits

Bonus based on performance
Company parties
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Vision Insurance

Job Description

Dairy Queens of Tyler, Inc. is a respected corporate franchise group of DQ Texas Restaurants headquartered in Tyler, Texas, with a presence extending to Forney, TX. The company has built a strong legacy over 55 years, with 15 locations currently serving the local communities. Owned and operated by Terry Giles and Darrell Forster since 1980, the business is deeply rooted in the belief that employees are the cornerstone of the company's success. As a locally owned and operated restaurant group, DQ Tyler prides itself on delivering hot, fresh food and excellent cool treats quickly, all within a clean, friendly environment. They are committed to providing exceptional service to their guests while fostering a positive workplace culture for their employees. The company is community-oriented, actively supporting local churches, youth teams, and various charitable organizations, demonstrating its dedication beyond just food service.

Dairy Queens of Tyler values teamwork, high standards, and professional growth. Their work environment encourages inspired individuals to grow and prosper, promoting leadership and team development within their ranks. The company culture emphasizes punctuality, professionalism, and a drug-free workplace, which helps maintain their reputation for quality and customer satisfaction.

The open role is for a General Manager position, a full-time role with a schedule of 50 to 55 hours per week. The General Manager acts as the crucial leadership figure ensuring the restaurant operates smoothly, maintaining high standards of cleanliness, safety, and customer service. This position requires overseeing restaurant operations, training and supervising staff, and enforcing strict sanitation standards to keep all areas clean and safe at all times. The General Manager is responsible for managing financial aspects like profit and loss accountability, contributing directly to the success and profitability of the restaurant.

Ideal candidates for this role should have either a college degree related to hospitality, food service management, or a related field, or possess a high school diploma with at least three years of lead management experience in hospitality, food service, or customer service. Proficient communication skills in English, both spoken and written, are necessary, along with familiarity with computer applications such as Google Suite and Microsoft Office. The role demands the ability to stand and walk for extended periods, lift up to 20 pounds, and exhibit a professional appearance and behavior throughout the workday.

In return for their dedication and leadership, General Managers at DQ Tyler receive a competitive salary ranging from $50,000 to $70,000 annually. The company values its employees and offers a comprehensive benefits package including performance-based bonuses, health and vision insurance, paid time off, training and development opportunities, and company events designed to foster team spirit and celebrate achievements. This position provides an exceptional career opportunity for motivated leaders who are passionate about the restaurant industry and committed to delivering superior guest experiences in a supportive working environment.

Joining Dairy Queens of Tyler means becoming part of a family that not only supports customer satisfaction but also prioritizes employee growth, safety, and career longevity. The company’s commitment to equality ensures that all qualified applicants receive fair consideration for employment regardless of their race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristics. This welcoming and dynamic workplace offers a platform where personal and professional development go hand in hand, making it an excellent choice for aspiring restaurant managers seeking to make a meaningful impact in their community and career.

Job Requirements

  • College degree or high school diploma with relevant experience
  • Minimum three years of lead management experience in hospitality, food service, or customer service
  • Fluent English communication skills
  • Proficient with computer applications such as Google and Microsoft software
  • Ability to stand and walk for many hours without sitting
  • Must be able to lift up to 20 pounds or seek assistance
  • Professional appearance and conduct
  • Commitment to a drug-free workplace
  • Availability to work 50-55 hours per week full-time

Job Qualifications

  • College degree in hospitality, food service management, or a related field or high school diploma with three years of lead management experience in hospitality, food service, or customer service
  • Fluent English speaking and written communication skills
  • Knowledge of computer applications such as Google Suite and Microsoft Office
  • Professional appearance and behavior
  • Ability to lift up to 20 pounds
  • Ability to stand and walk for extended hours
  • Strong leadership and supervisory skills
  • Excellent organizational and communication abilities

Job Duties

  • Overall managing of operational unit
  • Upholding the highest level of restaurant safety and cleanliness in order to keep customers safe
  • Profit and loss accountability
  • Hiring and terminating of staff
  • Retaining and training of staff
  • Scheduling team and management
  • Communicating all messaging from corporate to your team
  • Team building and development of leaders within the operational unit
  • Cleanliness procedures
  • Keeping restaurant maintenance needs at standard
  • Hospitality standards for the unit
  • Maintaining company morals and beliefs

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