Job Overview
Compensation
Salary
Range $60,000.00 - $65,000.00
Benefits
Competitive wages
Bonus opportunities
health benefits
Paid Time Off
401k
Free teammate meals
discounts
Job Description
BD's Mongolian Grill is a dynamic and innovative restaurant brand specializing in Mongolian stir-fry cuisine. Known for its unique build-your-own stir-fry concept, BD's Mongolian Grill has carved out a strong presence in the casual dining industry with a focus on fresh, hot, and healthy food options. The restaurant chain prides itself on offering an engaging and fun dining experience where guests can customize their meals and enjoy a vibrant atmosphere. BD's Mongolian Grill emphasizes operational excellence, customer satisfaction, and team development, fostering a supportive work environment where career growth is encouraged. The company is committed to providing its employees with top-notch training programs, competitive wages, and a comprehensive benefits package to attract and retain passionate individuals interested in the restaurant and hospitality sector.
The Restaurant General Manager role at BD's Mongolian Grill is a pivotal position responsible for overseeing the daily operations of the restaurant to ensure the delivery of high-quality food and service standards. The manager will lead a team of food and beverage professionals, driving performance through coaching, training, and effective leadership practices. This role demands a hands-on leader with a deep understanding of restaurant management principles, including inventory control, cost management, staffing, health and safety compliance, and customer service excellence.
In this role, the General Manager will be tasked with maintaining the highest standards of food quality and presentation, ensuring that guests receive a memorable dining experience that aligns with the brand’s mission and vision. They will be responsible for managing budgets, analyzing financial reports, and implementing corrective actions to maximize profitability. The manager will also oversee shift operations, establish staffing levels, and recruit and train team members to build a cohesive and motivated workforce.
Additional responsibilities include enforcing health, safety, and hygiene regulations, managing inventory and supply deliveries, and maintaining equipment and restaurant facilities. The General Manager will engage with customers directly to address inquiries and resolve complaints promptly, thereby nurturing positive customer relationships and enhancing satisfaction.
BD’s Mongolian Grill offers a competitive wage structure, bonus opportunities, health benefits, paid time off after six months that increases with tenure, 401K plans, and free teammate meals and discounts. The company’s commitment to employee success is evident in its well-regarded training programs designed to equip staff with the skills necessary to excel in the fast-paced restaurant industry. This career opportunity is ideal for motivated individuals looking to advance in restaurant management within a supportive, growth-oriented environment. With a culture focused on teamwork, adaptability, and customer service, BD's Mongolian Grill stands out as an employer of choice in the hospitality sector.
The Restaurant General Manager role at BD's Mongolian Grill is a pivotal position responsible for overseeing the daily operations of the restaurant to ensure the delivery of high-quality food and service standards. The manager will lead a team of food and beverage professionals, driving performance through coaching, training, and effective leadership practices. This role demands a hands-on leader with a deep understanding of restaurant management principles, including inventory control, cost management, staffing, health and safety compliance, and customer service excellence.
In this role, the General Manager will be tasked with maintaining the highest standards of food quality and presentation, ensuring that guests receive a memorable dining experience that aligns with the brand’s mission and vision. They will be responsible for managing budgets, analyzing financial reports, and implementing corrective actions to maximize profitability. The manager will also oversee shift operations, establish staffing levels, and recruit and train team members to build a cohesive and motivated workforce.
Additional responsibilities include enforcing health, safety, and hygiene regulations, managing inventory and supply deliveries, and maintaining equipment and restaurant facilities. The General Manager will engage with customers directly to address inquiries and resolve complaints promptly, thereby nurturing positive customer relationships and enhancing satisfaction.
BD’s Mongolian Grill offers a competitive wage structure, bonus opportunities, health benefits, paid time off after six months that increases with tenure, 401K plans, and free teammate meals and discounts. The company’s commitment to employee success is evident in its well-regarded training programs designed to equip staff with the skills necessary to excel in the fast-paced restaurant industry. This career opportunity is ideal for motivated individuals looking to advance in restaurant management within a supportive, growth-oriented environment. With a culture focused on teamwork, adaptability, and customer service, BD's Mongolian Grill stands out as an employer of choice in the hospitality sector.
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent required
- must be able to read and write fluently in English
- minimum 2 years experience in food and beverage management
- knowledge and experience with inventory management and cost control
- working knowledge of alcoholic beverages
- experience with food preparation and presentation
- preferred experience in restaurant staff management and development
- knowledge of basic accounting principles preferred
- ability to demonstrate planning and forecasting skills
- proficiency with Microsoft Word, Excel, Outlook
- experience with restaurant-specific software
- ServSafe certification
- ability to stand and exert well-paced mobility for up to 8 hours continuously
- able to work regularly up to 50 hours per week
- ability to lift and move up to 50 pounds
- must possess finger and hand dexterity for using small tools and equipment
- able to tolerate workplace exposure to heat, cold, and odors
Job Qualifications
- High school diploma or equivalent
- associate degree or higher preferred
- must be able to read and write fluently in English
- must demonstrate 2 years previous experience in food and beverage management
- demonstrated knowledge and experience with managing inventory and cost control
- in-depth working knowledge of alcoholic beverages
- food preparation and presentation experience
- experience in restaurant/food service staff management and development preferred
- demonstrated knowledge of basic accounting principles and practices preferred
- must be able to demonstrate knowledge of planning and forecasting
- proficiency in relevant computer applications including Microsoft Word, Excel, Outlook
- experience with restaurant-specific software including point-of-sale registers and business metric applications
- ServSafe certification required
Job Duties
- Promotes the company's mission, vision, and values
- analyze budget variances and take corrective actions
- analyze food and beverage costs
- ensure cash management procedures are completed accurately
- directs and manages shifts effectively with a focus on ensuring all teammates are working effectively in their area of responsibility
- ensures customer satisfaction and knowledge of customer recovery strategies
- determine staffing requirements, recruit, and maintain staffing level as needed, train and coach teammates
- manage teammate performance in accordance with established standards and procedures
- delivers a quality product and experience based on brand standards and operating procedures
- conducts effective pre-shift meetings during every shift
- maintain teammate records per established standards and procedures
- monitor adherence to health, safety, and hygiene standards in kitchen and restaurant
- oversee preparation of food and beverage items
- ensure adherence to set recipes
- ensure quality of food and beverage presentation
- interact with customers to establish positive customer relations and to ensure all inquiries and complaints are handled promptly
- determine and execute operating improvements
- schedule food and beverage deliveries
- check the quality of deliveries and documentation
- ensure the correct storage of supplies
- arrange for maintenance and repairs of equipment and services
- identify and evaluate competitors
- remain current with trends in the restaurant industry
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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