Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus program
Sick Time
Vacation Time
Free Meal Program
Life insurance
health insurance options

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and customer-first approach. Established in 1969, Wendy's has become one of the major players in the quick-service restaurant industry, offering a variety of menu items including their signature square-shaped hamburgers, chicken sandwiches, salads, and frosties. As a franchise-based organization, many Wendy's locations are independently owned and operated, allowing for tailored management approaches within a broader brand framework. This particular opportunity is within a Wendy's franchise located at 79-275 Highway 111 in La Quinta, CA, a vibrant community with a high demand for quality dining experiences. Wendy's prides itself on maintaining a strong commitment to food safety, customer satisfaction, and operational excellence while fostering a team-oriented work environment.

The role of General Manager at Wendy's involves providing visionary leadership and operational oversight for the restaurant. This position is crucial in ensuring the restaurant exceeds customer expectations and achieves or surpasses its business objectives consistently. The General Manager oversees all aspects of the restaurant’s operations, which includes mentoring and developing crew members, shift supervisors, and restaurant managers. Key responsibilities include enforcing food safety procedures rigorously, maximizing sales and profitability, and maintaining quality, service, and cleanliness (QSC) that reflects Wendy's brand standards.

A successful General Manager at Wendy's understands that growth is equally about developing people as it is about financial performance. This role requires inspiring team members to perform beyond their expectations while ensuring a positive and engaging atmosphere in the restaurant. You will be responsible for creating a highly productive team that is focused on customer satisfaction and operational excellence. Anticipating and resolving operational challenges promptly, maintaining fast and accurate service, and participating actively in local marketing programs to drive sales are all vital parts of the role. By focusing on continual improvement in quality, service, and cleanliness, the General Manager helps maintain Wendy's strong reputation in the community.

This role offers a competitive salary and employee bonus programs, reflecting the importance of leadership in driving success. Additional benefits include paid sick time, vacation, life insurance, and comprehensive health insurance options including medical, dental, and vision coverage. Employees also benefit from optional insurance plans like short-term and long-term disability, additional life insurance, hospital, accidental, and critical illness coverage. Uniforms are provided, and flexible scheduling supports work-life balance. Performance evaluations are conducted annually to support career development and advancement opportunities, allowing driven individuals to grow within the franchise network. Overall, this position is ideal for dedicated professionals passionate about managing a dynamic team in a fast-paced, customer-focused environment.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of restaurant management experience
  • Must be dependable and punctual
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Fluent English speaking and writing skills
  • Highly collaborative nature
  • Exhibit a sense of urgency
  • Strong work ethic
  • Excellent math skills including basic computations and basic algebra
  • Ability to travel to other restaurants, meetings as needed
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of restaurant management experience
  • Excellent math skills including basic computations and basic algebra
  • Fluent English speaking and writing skills
  • Strong work ethic
  • Highly collaborative nature
  • Ability to travel to other restaurants and meetings as needed

Job Duties

  • Provide vision and leadership to crew, shift supervisors and restaurant managers
  • Ensure customer expectations are exceeded every visit
  • Oversee restaurant operations and ensure compliance with food safety procedures
  • Develop and mentor team members to advance their skills
  • Maintain high standards of quality, service and cleanliness
  • Maximize store sales and profit goals including participation in marketing programs
  • Anticipate and identify problems and initiate corrective actions

Job Criteria

Experience

Mid Level (3-7 years)


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