Job Overview

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Compensation

Salary
Range $48,700.00 - $72,800.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Wingstop is a leading restaurant company known for its bold flavors and a mission to Serve the World Flavor. As a thriving fast-casual dining establishment, Wingstop specializes in delivering delicious chicken wings and sides crafted with patented seasonings and sauces, promising an exceptional dining experience for all guests. With a strong footprint in the food service industry, Wingstop has earned a reputation for quality, consistency, and a vibrant company culture that values its employees and customers alike. Employing thousands of team members across numerous locations, Wingstop continues to expand and innovate in the dynamic restaurant sector. The company prioritizes not only delivering outstanding food but also fostering a welcoming and energetic environment for both guests and employees to enjoy. Wingstop offers an excellent opportunity for growth and development within the restaurant management career path, with a commitment to leadership, teamwork, and excellence. Employment type typically involves full-time roles with competitive salary packages tailored for the restaurant industry professionals.How the role of General Manager at Wingstop comes to life, the General Manager is the cornerstone of the restaurant's success, bringing strategic and tactical leadership that ensures seamless operations and drives sales and profit growth. This manager’s focus revolves around people development, sales performance, and operational excellence, embodying the brand's mission to Serve the World Flavor. Hiring, training, and cultivating a team passionate about hospitality and the Wingstop culture is central to this role. The General Manager acts as a culture carrier who inspires the team to work hard, have fun, and remain dedicated to the brand’s success.The General Manager is also responsible for maintaining high operational standards, managing budgets, and controlling costs while ensuring a safe and positive environment for all team members and guests. Managing staffing efficiently, overseeing employee onboarding, development, and performance plans, and making critical hiring and separation decisions are key components of the job. The role requires a strong financial acumen to audit operations, perform financial analysis, and develop strategic business plans that continuously improve restaurant performance. Operational oversight includes ensuring maintenance standards, risk management compliance, and effective communication flow across the organization. This comprehensive leadership position demands a dynamic individual who is adept at problem-solving, goal setting, and driving team engagement to cultivate a high-performing and culture-rich restaurant environment that aligns with Wingstop’s standards and brand values. Joining Wingstop as a General Manager provides an exciting opportunity to lead in a fast-paced environment while advancing your career within a well-respected company that prides itself on service, flavor, and team collaboration.

Job Requirements

  • Minimum of high school diploma or GED
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office including Word, Excel, and Outlook
  • able to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and financial performance
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal and conflict resolution skills
  • strong leadership and ability to manage, train, develop and motivate a diverse crew
  • passion for hospitality and serving guests
  • ability to work 50-60 hours per week including mornings, evenings, weekends and holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals and implement action plans
  • ability to measure performance
  • cultivate attractive culture
  • ambassador of the brand culture and mission

Job Duties

  • Staff the restaurant timely and efficiently with carefully selected team
  • ensure the restaurant environment is safe for team members and guests
  • oversee orientation and onboarding process
  • write and implement shift leader development and performance plans
  • make final hire and separation decisions
  • create team member schedules considering availability, payroll, and overtime
  • own the performance of the entire team
  • create the culture in the restaurant through respect, recognition, and reward
  • audit all facets of operations
  • develop solutions to facilitate improvements
  • understand budget and cost trends
  • create business plans
  • perform financial analysis
  • control cash, property, product and equipment
  • build sales
  • control labor and food costs
  • meet targets set by Operations Leadership
  • maintain operational standards
  • identify and communicate maintenance problems
  • maintain facilities to company standards
  • ensure communication from District Manager to team
  • coach and mentor team members
  • leverage support of Restaurant Support Center
  • ensure risk management compliance

Job Criteria

Experience

Mid Level (3-7 years)


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