General Manager

Charleston, SC, USA|

Job Overview

Benefits

Operations excellence

Training and Development

Personal and career growth

Medical insurance

Dental Insurance

recognition programs

Bonuses

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain known for delivering high-quality Quick Service Restaurant (QSR) experiences. The company is committed to making a difference in the lives of its Franchisees, Teams, and Guests by ensuring exceptional service and maintaining a positive environment. With a focus on excellence, integrity, and bold growth, Checkers & Rally's has become a trusted brand in the fast-food industry, recognized for its customer-centric approach and dedication to operational excellence. The company emphasizes training and development, providing its employees with opportunities to grow personally and professionally while contributing to a dynamic and supportive workplace.

As a General Manager within the Corporate Field Operations team, you will play a critical role in executing the restaurant's strategic plan to achieve sales and profit goals while delivering outstanding service to Guests and Team members. This leadership role requires managing all aspects of the restaurant to ensure it remains the first choice for guests and employees alike. You will be responsible for overseeing the Profit and Loss (P&L) management, continually analyzing data to develop actionable plans that drive sales and increase operational efficiency. Staffing is a key component of the position, requiring you to determine hiring needs, recruit the right candidates, and ensure shifts are adequately staffed to meet operational demands and guest expectations.

Additionally, the General Manager will be deeply involved in training and mentoring team members and managers on operational procedures, company policies, and guest service standards. You will be expected to identify and respond to any issues or violations promptly, providing regular performance feedback and coaching to employees. Your leadership will help foster a safe, clean, and enjoyable environment for both employees and guests, reinforcing the company's core values of service, excellence, integrity, and courage to innovate. This role demands high energy and adaptability to thrive in a fast-paced setting, with a flexible schedule to meet the needs of the business. Join Checkers & Rally's and contribute to a culture of growth, operational excellence, and outstanding guest experiences while advancing your career in the vibrant world of Quick Service Restaurants.

Job Requirements

High school diploma or general education degree (GED)
Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communication skills
Ability to work flexible schedule and extended hours
High energy to keep up with fast paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

High school diploma or general education degree (GED)
Preferred food safety certification
Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong verbal and written communication skills
Ability to work flexible schedule and extended hours
High energy to keep up with a fast paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

Meeting budgeted sales and profits by managing all aspects of the P&L
Continually analyzing data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
Determining staffing needs and hiring the right candidates for the right position
Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
Training team members and managers on operations, policies and procedures, and guest service
Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to employees on their performance
Ensuring the restaurant is a safe, clean and fun environment for employees and guests