Job Overview

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Benefits

Operations excellence
Training and Development
Personal and career growth
Medical Plan
dental plan
recognition programs
Bonuses and incentives

Job Description

Checkers & Rally's is a renowned leader in the quick-service restaurant industry, famous for its commitment to outstanding guest service and high-quality food. Established with a vision to serve delicious, fast, and affordable meals, Checkers & Rally's operates hundreds of restaurants across the United States, consistently known for their bold flavors and exceptional customer experience. As a company, they prioritize growth, integrity, and excellence while fostering a dynamic and inclusive work environment for their employees. Working with Checkers & Rally's means being part of a team that values courage, service, and the continuous pursuit of excellence.

The General Manager role at Checkers & Rally's is a critical leadership position within the Corporate Field Operations team, responsible for driving restaurant success by delivering superior guest and team experiences while achieving sales and profit goals. This is a full-time management position that involves overseeing all facets of restaurant operations, including budgeting, staffing, training, and maintaining a safe and welcoming atmosphere. The General Manager acts as the ambassador of Checkers & Rally's culture and is pivotal in building the restaurant's reputation as the number one choice for both guests and employees. Candidates should be passionate about leading high-energy teams, driving operational excellence, and fostering a positive environment that promotes growth and customer satisfaction.

In this role, you will be tasked with the effective management of the profit and loss statement (P&L), using data to create and implement strategies that boost sales and profits while enhancing operational efficiency. You will lead recruitment efforts to hire the right talent for the restaurant and ensure that shifts are covered to maintain top-tier service levels. Supporting the development of team members and managers through training and coaching is vital to continually improve performance and adherence to company policies. Critical to success is your ability to maintain an environment that is clean, safe, and enjoyable for employees and guests alike, aligning with the company's dedication to excellence and bold growth.

Job Requirements

  • High school diploma or general education degree (GED)
  • Food safety certified preferred
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • Food safety certified preferred
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with a fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies and procedures and guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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