General Manager

St. Louis, MO, USA|Onsite

Job Overview

Compensation

Salary

Range $75,000.00 - $80,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Professional development opportunities

Job Description

Mint Cannabis is a rapidly growing retail cannabis dispensary located in Missouri, committed to delivering an exceptional customer experience while maintaining strict compliance with all state and local regulations. As a leader in the cannabis retail industry, Mint Cannabis emphasizes operational excellence, community involvement, and employee development. The company fosters an inclusive and positive work environment where every team member is empowered to contribute to its continued success. Known for its customer-focused approach and dedication to quality, Mint Cannabis provides a dynamic workplace for individuals passionate about the cannabis sector and retail operations. Mint Cannabis offers competitive pay ranging from $75,000 to $80,000 annually, depending on experience, along with opportunities for professional growth and development within the company.

The General Manager role at Mint Cannabis is a pivotal leadership position responsible for managing the daily operations of a high-volume retail cannabis dispensary. This role reports directly to the Vice President of Operations and oversees a team of 20-30 employees including assistant managers and front-line staff. The General Manager ensures the store operates efficiently, meets financial targets, adheres to all compliance and security standards, and delivers an outstanding customer service experience. This position demands a hands-on, results-driven leader who thrives in a fast-paced environment and has a proven track record in retail management, preferably in a regulated setting such as the cannabis industry. The General Manager will be instrumental in building a strong, performance-driven team aligned with Mint Cannabis values, fostering a culture of accountability and continuous development. Key responsibilities include leadership and people management, retail operations oversight, compliance adherence, inventory and financial management, and collaboration with marketing and regional leadership teams. The role also involves community engagement and brand-building activities to support business growth. Candidates for this role must possess excellent communication, organizational, and decision-making skills, along with proficiency in POS systems and retail management software. The position requires a minimum of three years of retail management experience, preferably with exposure to the cannabis industry, and the ability to meet all regulatory requirements including obtaining and maintaining a Facility Agent Card. This general manager opportunity offers a comprehensive, challenging, and rewarding career pathway in the expanding cannabis retail market.

Job Requirements

high school diploma or equivalent
must be at least 21 years of age
3+ years of retail management experience
1+ year of cannabis industry experience preferred
proficiency with POS systems and retail management software
strong knowledge of compliance, inventory management, and cash handling procedures
ability to lead and coach a team of 20-30 employees
must possess or be eligible to obtain and maintain a Facility Agent Card per state regulations
must be able to pass a background check and fingerprint clearance
ability to work a flexible schedule including nights, weekends, and holidays
ability to stand and walk for extended periods
ability to lift 25-50 pounds and perform physical inventory tasks
ability to bend, reach, stoop, and move in a retail environment
willingness to work indoors and outdoors in varied conditions
minimal travel may be required for training or collaboration

Job Qualifications

3+ years of retail management experience preferably in a high-volume, regulated environment
1+ year of cannabis industry experience strongly preferred
demonstrated success in team leadership, operational execution, and customer service excellence
strong working knowledge of compliance, inventory management, and cash handling procedures
excellent communication, organizational, and decision-making skills
proficiency with POS systems and retail management software
must be at least 21 years of age
must possess or be eligible to obtain and maintain a Facility Agent Card per state regulations
must be able to pass a background check and fingerprint clearance
high school diploma or equivalent required
bachelor's degree in business, retail management, or related field preferred

Job Duties

Lead, train, and coach a team of 20-30 employees including assistant managers and front-line staff
create a positive, inclusive, and performance-driven culture aligned with Mint Cannabis values
conduct team meetings, performance reviews, and ongoing coaching to ensure accountability and development
oversee day-to-day dispensary operations including opening/closing, shift coverage, cash handling, and compliance
ensure exceptional customer service and resolve escalated guest issues professionally
monitor store appearance, cleanliness, and functionality to ensure a consistent customer experience
ensure full compliance with all state and local cannabis regulations, company policies, and SOPs
manage Facility Agent Cards, ID verification, and documentation procedures
enforce safety and security protocols including alarm systems, cash handling, and loss prevention
work with inventory and procurement teams to maintain accurate stock levels and timely product rotation
oversee daily financials including cash reconciliation, banking deposits, and reporting
support sales forecasting and budgeting while managing labor and operational expenses
collaborate with marketing to execute promotions and in-store campaigns
partner with leadership and support teams on cross-functional initiatives and regional planning
engage in local community outreach and brand-building opportunities
directly supervise all store staff including assistant managers, leads, and front-line team members
responsible for hiring, training, scheduling, coaching, and performance management
ensure adherence to company policies, compliance standards, and operational procedures
foster a team-oriented environment that supports employee growth and accountability