General Manager

Steak 'n Shake is an iconic American fast-casual restaurant chain that has been serving real food and real value for decades. Known for its classic American diner-style menu, Steak 'n Shake offers customers a unique experience with fresh ingredients and a focus on hospitality. As the fastest growing quick-service restaurant (QSR) in America, Steak 'n Shake is dedicated to modernizing operations, enhancing guest experiences, and expanding its footprint at an unparalleled pace. The company prides itself on delivering healthy food options at great prices while maintaining its core mission of quality and customer satisfaction. In addition to being a healthy and financially stable company, Steak 'n Shake is passionate about giving its leaders the chance to achieve the American Dream through ownership opportunities.

Now, Steak 'n Shake is seeking a General Manager - Partnership Opportunity, a full-time role with a salary up to $80,000 and a pathway to franchise ownership as a partner. This role is not just about managing a restaurant; it is about becoming an owner who leads with passion, drives results, and builds winning teams. The General Manager leads from the floor, staying actively involved in day-to-day operations, from the production line and drive-through to the dining room. They are responsible for creating the gold standard in guest service and upholding the company’s brand values, including stringent food safety and hospitality standards.

The ideal candidate for this role is someone with a hands-on leadership style, fluent in P&L management, and has an owner’s mindset. This person has a proven track record of building high-performing teams, using data-driven decision-making to improve speed of service, guest satisfaction, and meeting cost targets. Beyond managing the store, the General Manager plays a critical role in the Franchisee Partner Program, which offers top-performing managers the chance to transition into franchise owners. This partnership provides an opportunity to not only lead but to own and operate the very store they helped build, turning work into a personal and financial investment.

Joining Steak 'n Shake as a General Manager means more than just a paycheck. The company offers a comprehensive benefits package designed to support employees and their families, including medical, dental, vision, life and disability insurance, as well as financial benefits such as a 401(k) plan with employer match. On top of this, team members enjoy perks like meal discounts, paid training, and employee assistance programs. This role represents a rare blend of career growth, financial stability, and individual empowerment within the fast-casual industry. Candidates who thrive in dynamic environments, take initiative, and are driven by ownership and success will find this opportunity especially rewarding.