General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

performance bonuses

Training and Development

Job Description

Hardee's is a renowned fast-food restaurant brand known for its delicious burgers, friendly service, and commitment to quality. Located at 144 W 16th St, Indianapolis, IN 46202, Hardee's operates as part of a globally recognized chain that prioritizes customer satisfaction, food quality, and operational excellence. The Indianapolis location, identified as Property Number 1500111, maintains the brand's reputation by delivering exceptional dining experiences through efficient service and well-trained staff. This establishment upholds stringent standards of food preparation, safety, and cleanliness, ensuring that every customer receives the best product in a welcoming atmosphere.

The role of the Restaurant General Manager at Hardee's is pivotal, overseeing all aspects of the restaurant's daily functions to achieve operational success. The General Manager is responsible for directing the restaurant's team, managing finances, ensuring compliance with health and safety regulations, and maintaining high-quality customer service. This leadership position demands a proactive individual capable of managing staff recruitment, training, performance evaluations, and disciplinary actions while fostering a positive and productive work environment.

In this role, the General Manager controls day-to-day operations by efficiently scheduling team members, managing inventory, and ensuring strict adherence to cash control and security measures. Financial responsibilities include monitoring profit and loss, reviewing financial reports, and taking necessary actions to maintain profitability. Additionally, the General Manager ensures the restaurant complies with all Occupational Safety and Health Act regulations, local health and safety codes, and company policies to provide a safe environment for both employees and customers.

Facility upkeep is another critical aspect, with the General Manager ensuring preventative maintenance programs for equipment, grounds, and overall restaurant infrastructure are followed meticulously. The position demands an emphasis on swift and accurate service combined with consistent product quality to maintain high customer satisfaction rates. Moreover, the General Manager leads the implementation of corporate and local marketing initiatives to enhance the restaurant's visibility and patronage.

This full-time leadership role at Hardee's requires someone with strong organizational and communication skills, a deep understanding of restaurant operations, and an ability to inspire and guide a diverse team. The General Manager acts as the bridge between the corporate standards of Hardee's and the frontline operations, ensuring that all aspects of the restaurant run smoothly and efficiently. By leading with integrity and a customer-focused mindset, the General Manager helps uphold Hardee's brand image and drives the continued success of the Indianapolis location. This position offers an exciting opportunity for experienced restaurant professionals seeking to grow their career within a reputable company known for quality and consistency.

Job Requirements

High school diploma or equivalent
Minimum of 3 years experience in restaurant management or a related field
Basic computer skills including familiarity with POS systems
Availability to work flexible hours including nights, weekends, and holidays
Strong organizational and multitasking abilities
Ability to lead, motivate, and develop a team effectively
Excellent problem-solving skills
Physical ability to stand for extended periods
Compliance with all local, state, and federal regulations
Valid food handler’s permit or willingness to obtain

Job Qualifications

Proven experience in restaurant management
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Knowledge of financial management and budgeting
Understanding of health, safety, and sanitation regulations
Experience in recruiting, hiring, and training staff
Ability to analyze financial reports and take corrective actions
Capability to maintain high customer service standards
Familiarity with inventory and labor management systems
Ability to enforce company policies and procedures

Job Duties

Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members
Controls profit and loss by following cash control and security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates, and trains
Has authority to hire and terminate (or participate in those decisions) with approval or partnership from Human Resources
Ensures that the Occupational Safety and Health Act, local health, and safety codes, as well as the company safety and security policies, are being adhered to
Ensures that the restaurant follows the preventative maintenance program with regards to facility, equipment, and grounds maintenance
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards
Ensures food quality and 100 percent customer satisfaction
Ensures complete and timely execution of corporate and local marketing programs