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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Quarterly bonus program
People development bonuses
Tuition Assistance
career growth
Paid Time Off
holiday closures

Job Description

Chipotle Mexican Grill, Inc. is a renowned fast-casual restaurant chain that stands apart from traditional fast-food businesses by focusing on serving responsibly sourced, classically cooked, and fresh food made with wholesome ingredients. Known for its commitment to food without artificial colors, flavors, or preservatives, Chipotle has positioned itself as a leader in the food industry not only through its menu offerings but also by fostering sustainable business practices and investing in technology and digital innovations. With locations across the United States, Canada, the United Kingdom, France, and Germany, Chipotle remains unique as a company that owns and operates all its restaurants in North America and Europe rather than franchising them. This business model allows the company to maintain rigorous quality standards and a consistent guest experience at every location. Chipotle cultivates a culture of inclusivity and respect, striving to make better food accessible to everyone while leading efforts toward a better, more sustainable world. They are an equal opportunity employer committed to fair employment practices and supporting employees from diverse backgrounds. This leadership role is a pivotal position within Chipotle's rapidly expanding restaurant network, as the company opens nearly one new restaurant daily and looks for passionate leaders dedicated to growth and excellence. The General Manager role at Chipotle involves hands-on leadership to ensure outstanding hospitality and business operations while cultivating a team-oriented culture. As a General Manager, you will be responsible for hiring, training, and developing crew members, managing schedules, ensuring food safety and compliance, handling profit and loss management, sales forecasting, and driving both guest satisfaction and operational excellence. You will be instrumental in delivering a guest experience that's fast yet personalized, maintaining high standards of cleanliness, and embodying the brand's mission of cultivating a better world. The position demands a solution-oriented mindset, the ability to lead by example, and enthusiasm for people development and business growth. Working hours include lunch, dinner, and weekend shifts to provide leadership coverage throughout restaurant operations. Chipotle offers a comprehensive benefits package including medical, dental, vision insurance, retirement savings, quarterly bonuses, tuition assistance, paid time off, and holiday closures to support the well-being and career advancement of its employees. If you are motivated by building strong teams, driving business success, and making a positive impact within a dynamic and values-driven organization, this General Manager opportunity at Chipotle may be the perfect fit for you.

Job Requirements

  • Previous restaurant management experience required including scheduling, profit and loss management, food safety, sales forecasting, and recruiting
  • Ability to work a schedule that includes lunch, dinner, and weekend shifts
  • Ability to stand and walk for up to 10 hours a day
  • Ability to lift 50 lbs or 25 kgs
  • Strong communication skills
  • Genuine enthusiasm for people development and leadership
  • Ability to work in varied temperatures and fast-paced kitchen environment

Job Qualifications

  • Previous restaurant management experience including scheduling, profit and loss management, food safety, sales forecasting, and recruiting
  • A passion for hospitality with a guest-obsessed mindset
  • Demonstrated ability to lead and develop others
  • Creative approach to marketing and driving sales including community engagement and fundraisers
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities effectively

Job Duties

  • Be guest obsessed and uphold top-notch standards of excellence and hospitality
  • Ensure speed of service, accuracy, and a positive guest experience
  • Manage the full employee lifecycle including recruitment, hiring, people processes and performance management
  • Train and develop crew members, shift leaders, and apprentices using Chipotle’s training tools and resources
  • Direct team members to deliver accurate and on-time digital orders
  • Oversee day-to-day operational business including scheduling, profit and loss control, sales forecasting, and recruiting
  • Maintain cleanliness of dining room and ensure the restaurant is always guest-ready
  • Uphold food safety, operational, and compliance standards
  • Be accountable for the overall financial success of the restaurant including achieving annual sales and cash flow plans
  • Work a schedule that includes lunch, dinner, and weekend shifts providing leadership across all hours of operation

Job Criteria

Experience

Mid Level (3-7 years)


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